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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The package was taken to the office without my knowledge, but after a day and a half... I located it. This delivery had nothing to do with your fast service. Your prices and service are fantastic. Keep it up!
I will in the future need more it's all I love nothing else will matter
Price was great and arrived less then a week from when it was expected
Would love to get more discount as a regular customer
I have been a loyal customer with perfume.com so hope that I can get a loyal customer account so I could get further discounts
Too many items I wanted to buy but they were out of. This close to the holidays I expected more items to be available.
Excellent, Priced great, free shipping and received product in a few days.
Great experience!
Quick and easy. No problems with ordering or delivery at all.
I bought a perfume that was a bit too strong for me. But I'll use it anyway.
Bought two favorite all time colognes for the men in my life and was very pleased with the size and price I paid. Finding item was easy - great website for browsing as well/ check out easy... and DELIVERY OF ITEMS were super fast! Faster than I expected... MADE MY CHRISTMAS SHOPPING FAST EASY AND DONE! (plopping my feet up/ sipping my hot chocolate and enjoying my christmas tree - SHOPPING FOR CHRISTMAS IS DONE!)) HAPPY AND BLESSED HOLIDAYS EVERYONE!
Omg!, This is what I smell everytime I look at my wedding picture, when my husband and I became an offical couple this scent is what made notice him being a woman who loves when a man smells good. 30yrs later I never thought I would get this scent again!, This is an amazing product and classic in my book, ordering was easy and delivery was fast. I will definitely order thru this company again soon. Good memories never die and apparently neither does the scent THANKS.
Envio muy rápido el perfume huele mas fuerte que el que tengo no se si sera porque es un tester
Easy to search for products and great prices. Product was shipped in a timely manner.
It didn't take long to get it in the mail i was very surprised
The site was easy to use. Price was stated clearly. Easy to place order. Product delivered promptly.
Very easy site to navigate and to place order was simple.
Very easy site to navigate and to place order was simple.
Love it too awesome I appreciate you guys bringing this site to me
I've been trying to check out and purchases for like an hour now and this is the second day it's not easy should be
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

