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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The size of the bottles were a little small and I was sent 2 of the same instead of what I purchased didn't like the smell of some so had to return wish I could smell before buying.
Wanda Davis
Great products, and I am very satisfied. Highly recommend.
My experience with Perfume.com was awesome. Great price on my favorite perfume. Shipping was fast and arrived in perfect condition.
This is for my granddaughter for Christmas! She will love it!
It's been great experience finding items that are either hard to find in stores or it is too much trouble to shop in person.
To be an online purveyor, the service is great. I liked to be informed when my items were shipped and estimated delivery date and time. All with minimal effort.
Prices are good too. Nothing more than purchasing in stores with the added convenience of home delivery. What else could you ask?
Shopping was easy, the prices were really good compared to other sites, and I got the package very quickly!
The product was delivered faster than I was expecting and the price that I got was cheaper than in other places online.
The delivery and process was very fast and easy. I had no worry that my gift would would get here in time for my mother. I was disappointed that the discount wasnt bigger for cyber monday. It did basically eliminate shipping which was cool but I saw a lot of websites for other goods that had much bigger discounts. I still purchased from here because I heard good things about the site and dodnt want to risk getting a cheap product but I would appreciate a better deal next time.
Site was easy to navigate. Fast service! I found this site when I was looking for perfume I wore decades ago. I found them here! Delivery was fast, prices good. My perfume smells wonderful!
Great prices and the packaged was delivered sooner than expected.
Enjoyed shopping your site. You had some of my old favorites at various sizes and decent prices. I will be back for more!
Delivery was slow this time but usually not the case! Otherwise I love this site!
In the Future I will continue buy products
From you... Perfume.com
Good pricing, but discount was not applied when we checked out.
Good pricing, but discount was not applied when we checked out.
The first time I have ordered from this site, definitely not the last! Fast shipping!
I tried to order the perfume from a different sight but they were sold out! So i came to perfume.com and ordered from them!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

