Perfume.comReviews 8,965

One star is far to generous! They might have good prices but that is because they skimp on customer service and employees are AWFUL! They addressed my package improperly so it got returned to them I emailed twice to fix the problem with NO response I finally get through to someone a rude stupid person during business hours and all she says she can do for me is make wait even longer for them to scan the package then readdress it and send it out with 5-7 shipping day! I explained that unacceptable and all she would do is send it out same day with 2 day shipping. This was supposed to gift for my mother in law's birthday but now she won't get it till a week after birthday because this company's complete incompetence. By far the worst customer service I have ever experience I will gladly order some where else and pay more money from another company if that means I get and little respect and can trust that my package will arrive when it's supposed to!

Little information but I just subscribe to sentsbird and you are cheaper so want to check you guys out

I love Perfume.com! Really lucky to find this website. Don't have words to express my feelings for them n their service, will order throughout my life and suggest every near n dear one about this wonderful place of authentic perfumes :)

I placed order0n 12/18/19 for $180.53. I never received my order. Call the company a few times and got respond on 12/25:
Your item was delivered at the front door or porch at 3:08 pm on December 19,2019. NEVER RECEIVED. I and my husband I were home on that day and nobody rings the bell.
Why not direct the carrier to deliver instead of drop it on the street. Now I have no purchase and not money. I filed a claim with USPS and Paypal.
Do I need this aggravation for my money? I Never will buy from this company again and strongly will not recommend it. It's the company's responsibility to make sure I will receive merchandise. They got my money and nothing else they care about. Very disappointed

The perfumes where of good quality and was delivered on time.

Thank you! First time buyer and my experience was owe some

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Loved looking at all the selections online warehouse of every perfume and cologne u can think of. Price isnt bad delivery was fast.

Perfume.com never disappoints when it comes to the whole fragrance ordering experience! Thank you again for making my Christmas shopping a little easier!