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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I am totally happy with all the different colognes they have in stock and for the price definitely can't beat that, and prompt shipping. One happy buyer here and will continue to stock up on my cologne collection!
I got a tester bottle. It was the large size for less than the price of a small bottle. Bottle was full just didn't have a lid. I will be buying from this site from now on.
Finally a company doing exactly what they advertise, place my order and received my order in less than 4 days and it was what I expected it to be thank you thank you thank you thank you
Being a person that has breathing difficulty around some perfumes the one I use is Ciara by Revlon. I have used this perfume for years and it has been difficult to find the only time i have been able to find it was during the holidays. The fact that i bought three bottles and paid very little over the amount of one bottle from a store has me singing the praises for perfume.com to all my friends. Thank you!
Being a person that has breathing difficulty around some perfumes the one I use is Ciara by Revlon. I have used this perfume for years and it has been difficult to find the only time i have been able to find it was during the holidays. The fact that i bought three bottles and paid very little over the amount of one bottle from a store has me singing the praises for perfume.com to all my friends. Thank you!
I was impressed with shipping time, very quick... But the bottle of perfume was missing its lid, and had been leaking in the box.
A very nice outlet to purchase my special perfume which is rarely sold in retail stores in the U.S.
I am pleased with how easy it was to shop for the perfume and how fast I received it! I recommend this site!
I love this website and my stuff wasn't long coming I'll be shopping here often saves me time from going to department stores and the merchandise is less expensive
The hardest part was to decide which cologne to purchase, otherwise my ordering was quick and easy. It's always a pleasure to purchase from perfume dot com.
Perfume. Com has wide range of selections. Its easy to search through and choose what you like, delivery was excellent... timing was sufficient. One thing was I ordered one of two items to be gift wrapped and I paid for it and it came with the wrapping paper thrown on top of both items and wrapped no special way. I could have wrapped it instead of spending to get it wrapped. It just wasn't what I thought it was going to be... but other than that I like the site, the selections, and the speedy delivery time. Thanks!
5 stars for now until my product arrives!
Good
I can't believe how inexpensive top of the line designer brands are! I'm saving so much money!
I can't believe how inexpensive top of the line designer brands are! I'm saving so much money!
I have ordered this perfume from my local mall and the scent last. When I ordered this perfume from this site I spray it and then the scent left in 30 minutes
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

