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Perfume.com

4.6

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From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,285 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Needed gift fast
December 21, 2020
Updated review

Click. Buy. To my door in less than a week. Perfection.

Date of experience: December 21, 2020

Easy to find and check out
December 13, 2020
Previous review

Easy to find and check out. Hope you guys can deliver what's promised!

Date of experience: December 12, 2020
California
1 review
0 helpful votes
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Perfume
December 21, 2020

The package was shipped within hours and received an email. Received in 2 days!

Date of experience: December 21, 2020
Florida
2 reviews
0 helpful votes
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Aftershave. Cologne
December 21, 2020

I thought I might never get to use my favorite aftershave again after running out and finding none in stores anywhere. Happy to have it again.

Date of experience: December 21, 2020
Wisconsin
1 review
0 helpful votes
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Perfume on line
December 21, 2020
Updated review

Good experience but I found another site $10.00 cheaper. I found shopping on line is very convenient especially with Covid virus.

Date of experience: December 21, 2020

Good
November 4, 2020
Previous review

Good.

Date of experience: November 4, 2020
Arizona
1 review
0 helpful votes
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Happy sister
December 21, 2020

My sister had a kidney transplant on Tuesday 12/8. So I thought something from the past would make her happy and it sure did. I bought her some when she was in HS. I teased her about giving a gift of remembering and was SHE SURPRISED! Thanks

Date of experience: December 21, 2020
California
1 review
0 helpful votes
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Great deals
December 21, 2020
Updated review

Love the quick and easy order process and the fantastic cologne selections

Date of experience: December 20, 2020

Love the quick and easy order process and the fantastic...
December 14, 2020
Previous review

Love the quick and easy order process and the fantastic cologne selections

Date of experience: December 13, 2020
Minnesota
1 review
0 helpful votes
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I order this cologne for my daughter every year. It's impossible to find in the stores. So happy your company exists!

Date of experience: December 20, 2020
Georgia
1 review
12 helpful votes
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New bottle of perfume?
December 20, 2020
Updated review

The delivery time was about a week, but it was right around Christmas, so I'm sure that slowed things down. My only concern is that the Stella perfume I purchased is in a box marked "Tester-Not for sale". I opened it and the bottle is full and appears new and unused, but it's a gift and I think it looks kind of sketchy or like a knock off! Im hoping it's the real Stella!

Date of experience: December 20, 2020

Easy to use, and great prices!
December 12, 2020
Previous review

Easy to use, and great prices!

Date of experience: December 12, 2020
California
1 review
0 helpful votes
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Recent purchase
December 20, 2020
Updated review

Love the array of products and I always find what I'm looking for!

Date of experience: December 20, 2020

Love the array of products and I always find what I'm...
October 16, 2020
Previous review

Love the array of products and I always find what I'm looking for!

Date of experience: October 16, 2020
Florida
1 review
0 helpful votes
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Love the website but disappointed with the product
December 20, 2020
Updated review

Excellent website and prices! But the product seems different than the real Ysatis. Others said this but I didn't believe it.

Date of experience: December 19, 2020

Excellent website and prices!
December 13, 2020
Previous review

Excellent website and prices!

Date of experience: December 12, 2020
Michigan
2 reviews
0 helpful votes
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Didn't receive order
December 20, 2020

Didn't receive order, very disappointed on how long it's taking, was suppose to be a Christmas gift, now I'm waiting to find out what's happening to my order, or getting a refund.

Date of experience: December 19, 2020
Tennessee
1 review
0 helpful votes
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Aqua Digio Cologne by Georgia armani
December 19, 2020
Updated review

Order arrived in time for Xmas. Hopefully sine it's a gift and my sons favorite, it lives up to my expectation. Believe me, I'll let u know if it's a knock off! But have use this sight before with no problems. Confident that for over $100, he will be pleased.

Date of experience: December 19, 2020

So far so good
December 12, 2020
Previous review

So far so good. Will see when order comes.

Date of experience: December 12, 2020
West Virginia
3 reviews
0 helpful votes
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Great price, great products.
December 19, 2020

Found what I was looking for and the price was right. Another flawless transaction at Perfume.com

Date of experience: December 19, 2020
North Carolina
2 reviews
0 helpful votes
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Perfume
December 19, 2020

You had what I found hard to locate at other websites. Prompt processing, slow delivery.

Date of experience: December 19, 2020
New York
1 review
0 helpful votes
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Great fast service
December 19, 2020
Updated review

Great prices and had what I wanted really satisfied with this company

Date of experience: December 19, 2020

Great prices
December 12, 2020
Previous review

Great prices

Date of experience: December 12, 2020
Washington
1 review
1 helpful vote
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I placed my order over 2 weeks ago for a perfume to be given as a Christmas gift.
I have never recieved my order. I checked the package tracking page that states the package never left
Hauppauge, NY *******. (Which is where they are supposedly located).

I have tried to call them 3 separate times and told by recording that there is no one there to take my call.
I have emailed them numerous times. No one will reply to my emails.

Extremely disappointed! I read their many positive ratings, they must be a "SCAM" also.
POTENTIAL BUYERS BEWARE!

Brad Henrichs
*******@yahoo.com

Date of experience: December 19, 2020
Ohio
1 review
0 helpful votes
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Great to buy from
December 19, 2020
Updated review

It was great! I ordered from another place like this and it said free shipping but I had to join another website to get my money back. I canceled my order and happy I did because your prices were better!

Date of experience: December 18, 2020

It was great!
December 8, 2020
Previous review

It was great! I ordered from another place like this and it said free shipping but I had to join another website to get my money back. I canceled my order and happy I did because your prices were better!

Date of experience: December 8, 2020
California
1 review
0 helpful votes
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Loved the deal and promptness
December 19, 2020

My order was delivered swiftly in time for Christmas which I am really happy with. Also the site offered to make payments in increments which is incredibly helpful during this time of year. I will definitely purchase from here again.

Date of experience: December 18, 2020
Pennsylvania
1 review
0 helpful votes
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Just what I ordered
December 19, 2020

Everything was as described. Haven't had any new perfume for a while. Now I can afford some.

Date of experience: December 18, 2020
Washington
1 review
0 helpful votes
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Happy Customer
December 18, 2020

Wanted to get my wife her favorite perfume for Christmas... found it here at a great price and received great service. Thank you!

Date of experience: December 18, 2020