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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love that you can find all the perfumes that I've been looking for!
I love that you can find all the perfumes that I've been looking for!
Fast, easy to find product. Website easy to use for an old dart like me. Great range of products.
Fast, easy to find product. Website easy to use for an old dart like me.
Great selection, amazing prices, quality products and fast shipping. Overall great service. Will be shopping here again!
I am impressed with my purchase. This is my first order with perfume.com. I had thought about ordering for years but was worried about the quality of the items, outdated perfumes, etc. nit the case. I received brand new perfumes, unopened and in a timely fashion. Very impressive. I will order from this company again and recommend them to everyone.
It was an easy process to go online an order. There are many perfumes to choose from.
Always minimal effort and have what I want in stock!
Always minimal effort and have what I want in stock!
Even though your policy is to triple check the order. I didn't receive my miniature Liz Claiborne bottle that I ordered and paid for!
Exactly what I ordered in a very timely manner of a product I can't purchase locally.
Keep shopping all the time with u for myself and for my family. Great prices and service
Keep shopping all the time with u for myself and for my family. Great prices and service
I found this to be the best price after searching. I cant wait to receive my order and hope its timely and not damaged! However! This is what I expereinced, My order became very complicated as far as delivery! I got conflicting delivery infornation and pkg had a very thin layer of paper in box no bubble wrap! Upon opening the perfume when the dispenser part was pressed the perfume dirbbled out and did not squirt & the bottle had to be wiped to get dribbled perfume.
No phone number to call to get help or report what happened. Very disappointed and expensive purchase!
I found this to be the best price after searching. I cant wait to receive my order and hope its timely and not damaged!
My perfume came on time Great Price! Smells Awesome!
This was perfume i could never find in stores and you sold it and it's the real deal
Able to find everything I am looking for
I love the variety. But I really love being able to try samples first of perfumes I've wanted to 5ry first!
I ordered a gift and thus far very please but I have not yet presented it. We'll see how it is received. Easy to order and came in few days, so that was wonderful.
Thank you!
I was immediately notified when my fragrance was in stock. It was at a good price and delivered quickly. Love this site!
Placed my order on Friday and received my package the very next day.
As long as it doesn't keep that new mailing address as permanent. It's A gift.
As long as it doesn't keep that new mailing address as permanent. It's A gift.
I ordered my cologne it smells great and the price, the order arrived in a timely manner. Thank you for your services.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

