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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordered colognes that we couldn't find locally. Prices were great and delivery was fast. Great website!
All around perfect from the price to the delivery!
Delivery was quicker then expected, the price is super decent for the size of product overall very satisfied. Will Gaurenteed be a returning customer
I was pleasantly surprised at the prices and availability for the perfumes I ordered!
Easy to locate what you are looking for. Check-out easy and quick.
Easy to locate what you are looking for. Check-out easy and quick.
I love the fact its not a credit card and the choices of perfumes
I love the fact its not a credit card
I am completely satisfied with my purchase. I will be ordering in the future.
Thanks
I've ordered from Perfume.com on several occasions. You can't beat the prices. I'll also say that each time I ordered I received my products within 3 to 4 days! I can definitely say that I'll continue to do business with this honorable and reputable company.
Took a lot of effort to finally get my order sent out. Worked out well in the end.
I love the availability and prices! And the shipping time!
I love the availability and prices!
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All of the best perfumes and colognes! Just love you guys!
I received my order very quickly. It was very well packaged and all was exactly as described, brand new, brand name, sealed and in perfect condition!
I have nothing but great experiences when i order from perfume.com my orders always arrive on time and of course the selection that they have is awesome, i have told everyone about perfume.com
I had to place this order 3 times before it finally went through. Unfortunately, 2 orders went through. I had only planned on ordering 1 bottle of perfume. However, I received 2 separate packages with a single bottle in each. I will not return the 2nd one, just won't be reordering as soon.
I had to place this order 3 times before it finally went through.
Great service, great delivery time, great product. Wish there would be more incentive regarding price of the product should this company want to continue to compete with retail stores. The incentive should be at least an eye catching discount. Overall I received exactly what I paid for in a wonderful timely manner!
I'm thrilled with every aspect of my order and I WILL be doing business with Perfume.com again in the future!
This is one of my favorite perfumes and i've wanted to get my hands on it since I got a sample size for Christmas a few years ago. Only thing is the price can range from $80-$100 and I wasn't comfortable paying that much. I was so happy that I found it on here! The bottle is beautiful, the perfume smells the exact same, and I got a full size bottle for less than half price! The site is very easy to navigate and the whole process of finding my perfume to checking out was simple and fast. Very satisfied with my purchase and experience overall. Will definitely shop here again.
My experience was simple and effective my order came early and that made me very happy. Will be ordering from them again!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

