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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,294
This company responds to reviews on average within 8 days

Instant Feedback

133,274 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great prices
March 8, 2021

Ordered colognes that we couldn't find locally. Prices were great and delivery was fast. Great website!

Date of experience: March 8, 2021
Texas
1 review
0 helpful votes
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Perfect gift and price!
March 8, 2021

All around perfect from the price to the delivery!

Date of experience: March 8, 2021
Hawaii
1 review
0 helpful votes
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Super fast
March 8, 2021

Delivery was quicker then expected, the price is super decent for the size of product overall very satisfied. Will Gaurenteed be a returning customer

Date of experience: March 8, 2021
Texas
1 review
0 helpful votes
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Awesomeness!
March 8, 2021

I was pleasantly surprised at the prices and availability for the perfumes I ordered!

Date of experience: March 8, 2021
West Virginia
3 reviews
0 helpful votes
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Wonderful product and shopping experience.
March 8, 2021
Updated review

Easy to locate what you are looking for. Check-out easy and quick.

Date of experience: March 8, 2021

Easy to locate what you are looking for
February 24, 2021
Previous review

Easy to locate what you are looking for. Check-out easy and quick.

Date of experience: February 24, 2021
Virginia
1 review
0 helpful votes
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Totally satisfied
March 8, 2021
Updated review

I love the fact its not a credit card and the choices of perfumes

Date of experience: March 8, 2021

I love the fact its not a credit card
January 20, 2021
Previous review

I love the fact its not a credit card

Date of experience: January 20, 2021
Wisconsin
1 review
0 helpful votes
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Pleased with product
March 8, 2021

I am completely satisfied with my purchase. I will be ordering in the future.

Thanks

Date of experience: March 7, 2021
District of Columbia
1 review
0 helpful votes
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Quick and Easy
March 8, 2021

I've ordered from Perfume.com on several occasions. You can't beat the prices. I'll also say that each time I ordered I received my products within 3 to 4 days! I can definitely say that I'll continue to do business with this honorable and reputable company.

Date of experience: March 7, 2021
California
1 review
0 helpful votes
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All good in the end
April 7, 2021
Updated review

Took a lot of effort to finally get my order sent out. Worked out well in the end.

Date of experience: March 7, 2021

High shipping
February 28, 2021
Previous review

High shipping

Date of experience: February 28, 2021
Texas
2 reviews
0 helpful votes
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Great purchase!
March 7, 2021
Updated review

I love the availability and prices! And the shipping time!

Date of experience: March 7, 2021

I love the availability and prices!
February 23, 2021
Previous review

I love the availability and prices!

Date of experience: February 23, 2021
California
2 reviews
0 helpful votes
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.
March 7, 2021
Updated review

.

Date of experience: March 7, 2021

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February 28, 2021
Previous review

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Date of experience: February 28, 2021
Maine
2 reviews
0 helpful votes
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Great company
March 7, 2021
Updated review

All of the best perfumes and colognes! Just love you guys!

Date of experience: March 7, 2021

All of the best perfumes and colognes!
February 27, 2021
Previous review

All of the best perfumes and colognes! Just love you guys!

Date of experience: February 26, 2021
New Hampshire
1 review
0 helpful votes
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Perfect!
March 7, 2021

I received my order very quickly. It was very well packaged and all was exactly as described, brand new, brand name, sealed and in perfect condition!

Date of experience: March 7, 2021
Kentucky
2 reviews
0 helpful votes
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I love perfume.com
March 7, 2021

I have nothing but great experiences when i order from perfume.com my orders always arrive on time and of course the selection that they have is awesome, i have told everyone about perfume.com

Date of experience: March 7, 2021
Maryland
1 review
0 helpful votes
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Great cologne
March 7, 2021

Great price, shipping was fast and on time great product

Date of experience: March 7, 2021
New York
1 review
1 helpful vote
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Great item!
April 6, 2021
Updated review

I had to place this order 3 times before it finally went through. Unfortunately, 2 orders went through. I had only planned on ordering 1 bottle of perfume. However, I received 2 separate packages with a single bottle in each. I will not return the 2nd one, just won't be reordering as soon.

Date of experience: March 6, 2021

I had to place this order 3 times before it finally...
March 27, 2021
Previous review

I had to place this order 3 times before it finally went through.

Date of experience: February 25, 2021
California
1 review
1 helpful vote
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Great service, great delivery time, great product. Wish there would be more incentive regarding price of the product should this company want to continue to compete with retail stores. The incentive should be at least an eye catching discount. Overall I received exactly what I paid for in a wonderful timely manner!

Date of experience: March 6, 2021

Great
February 27, 2021
Previous review

Great

Date of experience: February 26, 2021
Ohio
1 review
0 helpful votes
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SO PLEASED
March 7, 2021

I'm thrilled with every aspect of my order and I WILL be doing business with Perfume.com again in the future!

Date of experience: March 6, 2021
Colorado
1 review
0 helpful votes
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Favorite Perfume
March 6, 2021

This is one of my favorite perfumes and i've wanted to get my hands on it since I got a sample size for Christmas a few years ago. Only thing is the price can range from $80-$100 and I wasn't comfortable paying that much. I was so happy that I found it on here! The bottle is beautiful, the perfume smells the exact same, and I got a full size bottle for less than half price! The site is very easy to navigate and the whole process of finding my perfume to checking out was simple and fast. Very satisfied with my purchase and experience overall. Will definitely shop here again.

Date of experience: March 6, 2021
North Carolina
1 review
0 helpful votes
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Perfume
March 6, 2021

My experience was simple and effective my order came early and that made me very happy. Will be ordering from them again!

Date of experience: March 6, 2021