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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love my perfumes and how fast they arrived. I will continue to order fro now on.
The spray bottle that you sent me did not work malfunction I am displeased
They had a great selection of perfume and the best prices.
I needed some small trial sized gifts. This site had exactly what I needed and a great price. Shipping was fast.
Exactly what I wanted, came to my home and the best price. Can't ask for more
The ordering instructions were quite clear for any senior lacking computer knowledge. I didn't expect the delivery to be the very next day. I was very impressed with the services. Thank you so much..
Order came in fast love the prices and love how fast it gets here
I've been shopping with Perfume.com for years and always get good service & low prices. No complaints at all.
I've been shopping with Perfume.com for years and always get good service & low prices. No complaints at all.
I ordered my perfume with great ease and the price was great! I'm very satisfied with my purchase. I will definitely be ordering from this site again!
They delivered late this time n missed my mom's bday :( though the perfume is great n she loves it.
Love how easy it is to order! Varieties I love are here!
Ordering my first purchase was very easy. Shipping was super fast!
Very easy, hope it comes very quick, quicker than expected
Wow great! Ships in 3 hours? Fantastic! I got my order so fast, products were just what I wanted. Prices can't be beat!
Fast and easy. I ordered two perfumes on March 18,2021 and they arrived on March 22.
I ordered on the 11th of March, paid for 2-5 day shipping. It's been 14 days and no package, I check the updates everyday and it's says the same thing everyday label created but never sent. I've been calling every day no answer, email no answer. I will never order from this site again, and definitely making sure friends and family don't make the mistake either. So annoying!
Out my order in and it was shipped in a timely manner
The ordering process was spectacular. Although she has not opened it yet, her birthday is the 27th, it's her favorite perfumes so I know she will love it. Thanks a million
Overall very pleased with my order. My only "wah wah wah" bit is that the shipping was delayed a few days but that's not something that can be controlled! The prices are reasonable, my order was packaged safely and neatly and the website is mobile friendly. Definitely will return to this site when I eventually run low on my partners favorite colognes again :)
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

