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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I truly love a nice fragrance and to top it off the delivery time is awesome... my shopping experience has been great!
I truly love a nice fragrance and to top it off the delivery time is awesome... my shopping experience has been great!
Love the item people ask me where I ordered it and I say perfume. Com
Knowing what I wanted for a gift to give, I found Perfume.com. Great prices and sooner than expected delivery of the perfume.
Easy to order, received when you said and you kept in touch with me about every step; receiving order, shipping order and checking to make sure I received it. Thank You for a job well done!
Fast and easy great prices and a lot to chose from
Will shop with them again. I got exactly what I ordered and it was fast
I love your products, very efficient knock on wood I haven't had any problems with this company
It was so effortless. The product was discounted and delivery was very quick. I will be shopping here again.
Great! Good prices, wide variety of products and quick services.
I have purchased this perfume before.
I was astonished because I ordered it one day and it was delivered the next day.
I answered immediately but apparently it wasn't in a satisfactory category.
K
I have purchased this perfume before.
It was amazing how fast my order arrived! Less then 24 hours!
Your prices are the best and farrrrr less expensive then other sights! Everything was perfect with the products! Thanks
The perfume is delicious, and lasting. I am delighted with this page where I access original perfumes at a low price
Satisfying... was able to find my desired fragrance at a great price.
Love your detailed descriptions of the fragrance notes! Thanks! I really like to order samples... then I can decide if I'd like the full size... what fun!
Love your detailed descriptions of the fragrance notes! Thanks!
Hice en el mes pasado 4 pedidos de diferentes fragancias, después de pagar los pedidos con tarjeta, a los 10 días me los cancelan ellos por su cuenta, el último que hice fué el día 31 de Marzo, procesando el pedido y hoy día 9 de Abril por cuarta vez me vuelven a cancelar el envío. Te hacen el reembolso del dinero, después de casi 15 días con tú dinero ya pagado. En fin, no volveré a comprar más ni aquí en perfumes.com, ni en fragancex.com puesto que son la misma empresa, por fragancex también me hacen lo mismo. Mandas correos pidiendo que te envíen el pedido y siempre te contestan que han tenido un retraso y hoy mismo se envía y al final como siempre nada, te dicen que se ha cancelado y te harán un reembolso. Un desastre de empresa.
I was skeptical but after receiving my bottle, I was relieved. Sealed and smell is authentic. I compared to the macy's one. Thank you so much
Verry easy to place order and fast delivery and all the different options of product
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

