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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Whatever I order is delivered really fast. I love your products
Excellent easy ordering and fast delivery i would recommend to family and friends
Phenomenal, No words can explain it. Keep it up great job.
First, my order arrived quickly. Three items were in new packages. The Enigma was the primary item that I wanted and it was in a nice, new looking package but when I removed the bottle it had perfume smeared on the outside and was not completely full.
The site was very easy to use. For the most part, I found what I was looking for, and the prices were very good. My order was shipped promptly and arrived quickly. And free shipping with a minimum order of only $35 was an added plus. Overall, a very pleasant experience and I will order from here again!
I recieved my perfume in a timely manner and it didn't cost a fortune. Very pleased. I will order again
I have never seen a company rush an order. I received my order in a couple of days.
I have used Perfume.com for years because they always have the brands I need and at the best price of anyone! They are very fast and everything is always packed well. Thanks!
My experience was great, prices was cheap and it was shipped fairly fast too
Great line of colognes. Good prices. I like to try out different colognes on occasion.
Thank you! This is my favorite fragrance! And it always will be
So far it is okay just please let me know when my other bottle will ship.
I love the Dirty English scent, and the ladies like it too. Thanks you guys!
It was great product and it look interested and it looked like fast service.
Can't wait to order again!
Exactly what I wanted delivered lightning fast!
I am absolutely happy that I have learned about you all. I am able to afford certain perfumes that I absolutely love at a price that doesn't leave me wondering if I can put gas in my car. Thank you.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

