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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to order. Received as ordered
I answered once,,,,,,,, Please don't continue asking.
Very easy to order. Look forward to receiving as ordered
Au D'Hadrian, by Annick Goutal, is my favorite. I have an allergy to most perfumes. There is no preservatives. It took awhile for anybody to get it. Perfume.com did. Once it was ordered, it arrived very quickly. I love it, it is not a knock off.
Fast, speedy delivery. Great prices, lots of variety. I love it!
Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.
Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.
This was a great deal and the website was android friendly. Quick, simple and efficient.
This was a great deal and the website was android friendly. Quick, simple and efficient.
Exceptionally good and Pleasant experience in doing business with you.
I ordered what I wanted and it arrived within about five days. Thanks!
I've used Perfume.com for years and they have the best prices with great service.
I've used Perfume.com for years and they have the best prices with great service.
I HAD 2 ORIGINAL BOTTLES OF BAL A VERSAILLES FOR YEARS. I HAVE BEEN TRYING TO REPURCHASE THE ORIGINAL. I HESITATEDLY ORDERED THIS ONE & WHILE IT MAY HAVE A NICE FRAGRANCE IT IS A WATERED DOWN VERSION OF THE ORIGINAL,. I REALIZE THAT THE PRICE YOU ARE SELLING IT FOR WAS A STARK WARNING TO ME BUT I THOUGHT I'D GIVE IT A TRY. WHILE IT IS A PLEASANT SMELL IT UNFORTUNATELY IS NOWHERE NEAR THE ORIGINAL. I WOULD LOVE TO FIND WHERE I MIGHT PURCHASE THE ORIGINAL
Lilac is lovely may reorder in the future... not as impressed by the gardenia
Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.
Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.
I visit alot of sites looking for great steals and deals. You guys always come through and are right on with the notes break down.
Great experience everything went smoothly very satisfied with my purchase!
Ordering was easy! & Delivery was fast! Love looking through your selection.
I had to wait a long time, then was surprised with my fav.
This was my first time purchasing a tester and let me say I'm definitely satisfied! It came in a brown box (as stated) had the lid and was in perfect condition~honestly I don't need the fancy box the perfume comes in I just want the goods haha. The delivery was quick (within a dew days) and for the price it was even better.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

