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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 8 days

Instant Feedback

133,305 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to order, timely delivery
May 1, 2021
Updated review

Very easy to order. Received as ordered
I answered once,,,,,,,, Please don't continue asking.

Date of experience: May 1, 2021

Very easy to order
April 23, 2021
Previous review

Very easy to order. Look forward to receiving as ordered

Date of experience: April 23, 2021
Florida
2 reviews
0 helpful votes
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Easy to order
May 1, 2021

Order came in a timely manner. No problems at all.

Date of experience: May 1, 2021
Michigan
1 review
0 helpful votes
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Perfume, com
May 1, 2021

Au D'Hadrian, by Annick Goutal, is my favorite. I have an allergy to most perfumes. There is no preservatives. It took awhile for anybody to get it. Perfume.com did. Once it was ordered, it arrived very quickly. I love it, it is not a knock off.

Date of experience: May 1, 2021
Pennsylvania
1 review
0 helpful votes
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Easy shopping
May 1, 2021

Fast, speedy delivery. Great prices, lots of variety. I love it!

Date of experience: May 1, 2021
Missouri
1 review
0 helpful votes
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The best rose scent
May 1, 2021
Updated review

Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.

Date of experience: May 1, 2021

Don't force people to sign up for emails to get a discounts
November 27, 2019
Previous review

Don't force people to sign up for emails to get a discounts. I'm on your email list and hate all the emails I get daily.

Date of experience: November 27, 2019
California
2 reviews
0 helpful votes
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Easy transaction and fast delivery
May 1, 2021
Updated review

This was a great deal and the website was android friendly. Quick, simple and efficient.

Date of experience: April 30, 2021

This was a great deal and the website was android friendly
April 23, 2021
Previous review

This was a great deal and the website was android friendly. Quick, simple and efficient.

Date of experience: April 23, 2021
New York
1 review
0 helpful votes
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4711
May 1, 2021

My son was pleased and said the 4711 was unique. Want to try their other scents.

Date of experience: April 30, 2021
New Jersey
1 review
0 helpful votes
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The best and fastest order service.
May 1, 2021
Updated review

Exceptionally good and Pleasant experience in doing business with you.

Date of experience: April 30, 2021

Exceptionally good
April 24, 2021
Previous review

Exceptionally good.

Date of experience: April 23, 2021
Iowa
1 review
0 helpful votes
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Two Thumbs UP!
May 1, 2021
Updated review

I ordered what I wanted and it arrived within about five days. Thanks!

Date of experience: April 30, 2021

So far, so good!
April 23, 2021
Previous review

So far, so good!

Date of experience: April 23, 2021
Florida
1 review
0 helpful votes
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I've used Perfume.com for years and they have the best prices with great service.

Date of experience: April 30, 2021

I've used Perfume.com for years and they have the best...
April 23, 2021
Previous review

I've used Perfume.com for years and they have the best prices with great service.

Date of experience: April 23, 2021
New Jersey
2 reviews
0 helpful votes
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FAVORITE COLOGNE
April 30, 2021

I HAD 2 ORIGINAL BOTTLES OF BAL A VERSAILLES FOR YEARS. I HAVE BEEN TRYING TO REPURCHASE THE ORIGINAL. I HESITATEDLY ORDERED THIS ONE & WHILE IT MAY HAVE A NICE FRAGRANCE IT IS A WATERED DOWN VERSION OF THE ORIGINAL,. I REALIZE THAT THE PRICE YOU ARE SELLING IT FOR WAS A STARK WARNING TO ME BUT I THOUGHT I'D GIVE IT A TRY. WHILE IT IS A PLEASANT SMELL IT UNFORTUNATELY IS NOWHERE NEAR THE ORIGINAL. I WOULD LOVE TO FIND WHERE I MIGHT PURCHASE THE ORIGINAL

Date of experience: April 30, 2021
Georgia
1 review
0 helpful votes
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Excellent
April 30, 2021

Excellent product price and quick delivery! I will shop again from this website!

Date of experience: April 30, 2021
Hawaii
1 review
0 helpful votes
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Thank you.
April 30, 2021
Updated review

Lilac is lovely may reorder in the future... not as impressed by the gardenia

Date of experience: April 30, 2021

WILL AWAIT DELIVERY...
April 14, 2021
Previous review

WILL AWAIT DELIVERY... SO FAR SO GOOD.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Amazing Quality products
April 30, 2021
Updated review

Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.

Date of experience: April 30, 2021

Great quality perfumes, Amazing prices and the website...
March 25, 2021
Previous review

Great quality perfumes, Amazing prices and the website is a breeze to navigate. Fast shipping and delivery of my orders.

Date of experience: March 25, 2021
New Jersey
1 review
0 helpful votes
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I visit alot of sites looking for great steals and deals. You guys always come through and are right on with the notes break down.

Date of experience: April 30, 2021
Kansas
1 review
0 helpful votes
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Satisfied
April 30, 2021

Great experience everything went smoothly very satisfied with my purchase!

Date of experience: April 30, 2021
Michigan
2 reviews
0 helpful votes
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Love your variety!
April 30, 2021

Ordering was easy! & Delivery was fast! Love looking through your selection.

Date of experience: April 30, 2021
Pennsylvania
1 review
0 helpful votes
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I had to wait a long time, then was surprised with my fav.

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Tester Purchase
April 30, 2021

This was my first time purchasing a tester and let me say I'm definitely satisfied! It came in a brown box (as stated) had the lid and was in perfect condition~honestly I don't need the fancy box the perfume comes in I just want the goods haha. The delivery was quick (within a dew days) and for the price it was even better.

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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Nice
April 30, 2021

Order was deliver quick as expected it and got here we'll packaged

Date of experience: April 30, 2021