On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was super excited to find a perfume that I had used for years and can no longer find anywhere. After a Google search I came across this website. I placed an order for my beloved perfume and may I say... for an excellent price! I received my perfume just a few days later and it smells exactly how I remembered it! I will continue ordering from Perfume.com
Love it and very easy. Less stress from all the busy stores
Purchased what was supposed to be Polo, not even a facsimile of it, very displeased, would truly like to know why? Please and thank you
My whole experience was great. I will order more soon!
I absolutely LOVE the perfumes I purchased from you (Alien and Killian Love). Prices were reasonable and shipment arrived rather quickly (within a few days after placing my order).
I absolutely LOVE the perfumes I purchased from you (Alien and Killian Love). Prices were reasonable and shipment arrived rather quickly (within a few days after placing my order).
Very easy to navigate, order and receive, lots of choices, great prices
I saw the deal online and couldn't pass up the great price. Then I easily placed an order and received my product in a very short time.
Very Easy to make an order and just what i wanted and the larger size
I paid double the price that Amazon sells this exact same bottle of perfume for.
Excellent experience! Will definitely place an order again!
I've shopped with your company before, good service then and now..
I've shopped with your company before, good service then and now..
I had a good experience from the time I ordered till the time I received my cologne.
It was real easy for me to order. At a Great prices and delivery was fast..
Very good prices and all my favorite Perfumes.
Umm I ordered the item I wanted... Most people I'm sure would like free shipping all the time.
I love the variety of name brands at amazing prices! My go to place for bday gift shopping! Shipping is fast and never any issues when the packages do arrive! Would definitely recommend! :) purchased from this site twice and will definitely be back again!
I love the wide variety of selections and prices!
Easy to follow website, very good price and delivered early.
Very easy to order. Received as ordered
I answered once,,,,,,,, Please don't continue asking.
Very easy to order. Look forward to receiving as ordered
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members