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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Ordered
May 4, 2021

Easy to use and understand website. Fast shipping. Will use again.

Date of experience: May 4, 2021
North Carolina
1 review
0 helpful votes
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Red
May 4, 2021
Updated review

It was easy and I love this perfume and it's hard to find it here

Date of experience: May 4, 2021

It was easy
April 24, 2021
Previous review

It was easy

Date of experience: April 23, 2021
Missouri
2 reviews
0 helpful votes
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Love the price and service.
May 4, 2021

Been purchasing from this company for over 5 years with no problems.

Date of experience: May 4, 2021
Illinois
1 review
0 helpful votes
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Just what I ordered.
May 4, 2021

All went well. Thank you very much. When I run out I will place another order.

Date of experience: May 4, 2021
Alabama
1 review
0 helpful votes
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I would think twice here folks! Yes they guarantee Authentic brand names! BUT question the quality of the perfume! MINE WAS NOT AUTHENTIC PERFUME! I got a bottle of Ester Lauders Beautiful and it smelled like a musty old Sock in a bottle! It also leaked out at the top when spraying it! And the biggest proof the smell faded away! And after wearing this brand for over 30 YEARS! Buying it from the Mall and official Ester Lauder site! I consider myself an expert at this perfumes Smell! After a year of trying to return it and getting a refund, since they went to 0 effort in sending a new bottle to prove this smell was Authentic! Or an outdated mistake!
I paid a little more from Ester Lauders in the Mall and once again received what I paid for! The old cliché to remember YOU GET WHAT YOU PAY FOR! Take it from a Good Old Nose!
Granted this is my honest personal experience, But! I know for a fact I'm not alone the cologne I bought from them as gifts for others, well they asked me after I shared my experience if theres were a knock off? They said the smell was off and didn't last more than 5 minutes, a coincidence? You decide! Everything has a shelf life! And if they have nothing to hide they will post this review! Thank you!

Date of experience: May 4, 2021
Idaho
1 review
0 helpful votes
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Really easy to navigate and wonderful sale prices.

Date of experience: May 4, 2021

Really easy to navigate and wonderful sale prices
April 27, 2021
Previous review

Really easy to navigate and wonderful sale prices.

Date of experience: April 27, 2021
North Carolina
1 review
0 helpful votes
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Love the perfume and mist
May 4, 2021
Updated review

I like your discount and free shipping, also allows to shop for more.

Date of experience: May 4, 2021

I like your discount and free shipping, also allows...
June 6, 2020
Previous review

I like your discount and free shipping, also allows to shop for more.

Date of experience: June 6, 2020
Pennsylvania
1 review
0 helpful votes
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Great perfumes
May 4, 2021
Updated review

Awesome experience, easy to order n always has my favorite perfume on stock n if not i would always get an email reminding me when they are restocked.

Date of experience: May 4, 2021

Awesome experience
April 27, 2021
Previous review

Awesome experience

Date of experience: April 27, 2021
Minnesota
1 review
0 helpful votes
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Good
May 4, 2021
Updated review

I like it. I like all the products received so far

Date of experience: May 4, 2021

I like it
April 27, 2021
Previous review

I like it. I like all the products received so far

Date of experience: April 27, 2021
New Hampshire
1 review
0 helpful votes
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Love them will continue to order
May 4, 2021
Updated review

Easy ordering and great products
Great service and so many more options

Date of experience: May 4, 2021

Easy ordering and great products
February 25, 2021
Previous review

Easy ordering and great products

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Correcto orden y descripción
May 4, 2021
Updated review

Tiempo prudente de llegada. Buen estado el producto

Date of experience: May 4, 2021

Fast, and easy
April 26, 2021
Previous review

Fast, and easy

Date of experience: April 25, 2021
Illinois
2 reviews
0 helpful votes
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Great experience
May 4, 2021
Updated review

Great and easy and fast 2nd experience with them and both times were above my expectations and never any issues or hassle thank you perfume.com

Date of experience: May 3, 2021

Great experience
May 4, 2021
Previous review

Great and easy and fast 2nd experience with them and both times were above my expectations and never any issues or hassle thank you perfume.com

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Happy with My perfume!
May 4, 2021

So happy to have My favorite perfume!. Long time looking for it and finally a got it... I can't be more exited!

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Great
May 4, 2021

I always have a great experience when I buy perfume through this website.

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Awesome
May 4, 2021
Updated review

Awesome prices... will order again from this site in the near future.

Date of experience: May 3, 2021

Awesome prices...
April 27, 2021
Previous review

Awesome prices...

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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The Best
May 4, 2021
Updated review

You guys are the best, you're order gets to it's destination on time

Date of experience: May 3, 2021

You guys are the best, you're order gets to it's destination...
October 16, 2020
Previous review

You guys are the best, you're order gets to it's destination on time

Date of experience: October 16, 2020
Minnesota
1 review
0 helpful votes
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Good
May 4, 2021

It was very well and no complaints with the product

Date of experience: May 3, 2021
Minnesota
1 review
0 helpful votes
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Perfect
May 4, 2021
Updated review

Excellent thanks again appreciated the opportunity to get this price

Date of experience: May 3, 2021

Excellent thanks again appreciated the opportunity...
August 27, 2020
Previous review

Excellent thanks again appreciated the opportunity to get this price

Date of experience: August 26, 2020
California
1 review
0 helpful votes
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Buena experiencia
May 4, 2021

Felicitarlos porque los pruductos llegaron muy rapido y en muy buen estado

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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I ordered and it arrived just like l assumed it would

Date of experience: May 3, 2021