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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 1 day

Instant Feedback

133,322 reviews

We monitor reviews for authenticity

New Jersey
3 reviews
0 helpful votes
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Scent Satisfaction
June 3, 2021

From ordering to delivery all was in an expeditious manor, love to try the different scents and premium brands at a discounted price.

Date of experience: June 3, 2021
New York
1 review
0 helpful votes
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Great selection, great price
June 3, 2021
Updated review

I love the choices listed on the site, and the perfume I received was wonderful. Ordering was quick, easy and at a great price.

Date of experience: June 3, 2021

Quick, easy, great price!
May 27, 2021
Previous review

Quick, easy, great price!

Date of experience: May 27, 2021
Michigan
1 review
0 helpful votes
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Brickhouse
June 3, 2021

Very pleased it was wrapped very good I was just very pleased

Date of experience: June 3, 2021
Texas
1 review
0 helpful votes
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The perfume was gave to my mom and she loves it
June 3, 2021
Updated review

It was fun and it will make my mom happy. And it did make my mom very happy and we can't wait until the other perfumes starts coming in so she can try some more

Date of experience: June 3, 2021

It was fun and it will make my mom happy
May 27, 2021
Previous review

It was fun and it will make my mom happy

Date of experience: May 27, 2021
Malaysia
1 review
0 helpful votes
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Not 100% authentic
July 3, 2021

Currently received the parcel after 18 days and its not 100% authentic. I bought this perfume as a gift for my dad. Want to give him as a gift because its bring back my childhood memory. Using his perfume when I was still 9 years old. The smells still on my cloth even after washing it and my mom can smell her ex husband even she's not seeing his face. But the perfume that I receive is not 100% authentic because I just now, I spray on my cloth, it won't longer lasting and the smells is not same as what I use 21 years ago. Short word. I was so disappointed.

Date of experience: June 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great
June 3, 2021

No problems, Easy to order. The only thing I wanted the old bottle of cologne that I used to get but they must not make it anymore so I settled for the after shave. The cologne is a little bit stronger and will last longer than the after shave. Did you stop making it?

Date of experience: June 2, 2021
Pennsylvania
1 review
0 helpful votes
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Anick goutal
June 3, 2021
Updated review

I never got my discount as promised for. Putting in code p777
Full price was charged... how do in get the refund of 20%
Got a note that discount was applied and I'll get my 20% back

Date of experience: June 2, 2021

I never got my discount as promised for
June 25, 2021
Previous review

I never got my discount as promised for. Putting in code p777
Full price was charged... how do in get the refund of 20%

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Good price and quality
June 3, 2021

I have been looking for this perfiom for long time and I found it here, price was good and I believe it's original and it's not fake(hopefully it is original) in the end I'm happy with my purchase but I wish they could give us some Guarantee or Proof it is original

Date of experience: June 2, 2021
Arizona
2 reviews
0 helpful votes
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LIke the site and the prices.
June 2, 2021
Updated review

Tried the Lalique Eau de Toilette. Nice, subtle scent, but wish it lasted a little bit longer. But it was a steal at less than $12 for a 4 oz. Bottle.

Date of experience: June 2, 2021

Can't wait to try this perfume!
May 26, 2021
Previous review

Can't wait to try this perfume!

Date of experience: May 26, 2021
Texas
1 review
0 helpful votes
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Quick and Easy
June 2, 2021

Website was easy to use. Order came in faster than expected.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Great product
June 2, 2021
Updated review

I love this fragrance... I wish I could find the leg elixir.

Date of experience: June 2, 2021

I love this fragrance
May 25, 2021
Previous review

I love this fragrance

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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Halston
June 2, 2021

Received my order in a timely matter
Price was good
Do not like that I have to write a number of words in this survey, friends, stores

Date of experience: June 2, 2021
Michigan
1 review
0 helpful votes
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Perfume
June 2, 2021

Love All products best for women and men's even teens

Date of experience: June 2, 2021
New Jersey
1 review
0 helpful votes
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Quick and intact
June 2, 2021

Product packaged well. Much appreciated as this is my favorite cologne

Date of experience: June 2, 2021
Indiana
2 reviews
0 helpful votes
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Shipping
June 2, 2021

It was here within a couple days very quick but shipping was over 5.00 dollars which seems alil high.

Date of experience: June 2, 2021
Colorado
2 reviews
0 helpful votes
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Convienent
June 2, 2021
Updated review

So happy to find the fragrance my husband loves to wear and at a most reasonable price. It is a difficult fragrance to find.

Date of experience: June 2, 2021

So happy to find the fragrance my husband loves to...
May 25, 2021
Previous review

So happy to find the fragrance my husband loves to wear and at a most reasonable price. It is a difficult fragrance to find.

Date of experience: May 25, 2021
Massachusetts
1 review
0 helpful votes
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Cologne
June 2, 2021
Updated review

So happy they had what I wanted in stock, and the best prices around.

Date of experience: June 2, 2021

So happy they had what I wanted in stock
May 24, 2021
Previous review

So happy they had what I wanted in stock.

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Prefect
June 2, 2021

Came quick and just right size for my trip and all smell good

Date of experience: June 2, 2021
Ohio
1 review
0 helpful votes
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Love it!
June 2, 2021

Love the scent of light blue. Always a summer favorite. It has a light clean smell.

Date of experience: June 2, 2021
New York
1 review
0 helpful votes
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Not a true scent
June 2, 2021

I was very disappointed with the Lily of the valley scent by Yardley. It doesn't smell at all like lilies of the valley.

Date of experience: June 1, 2021