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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and simple checkout. I received my order very quickly.
The samples were definitely worth the money. I only bought the sample to find the ideal perfume that will work for me. And they help me pick it out and I like the smell so much. And they were pretty fast with the shipping as well. I recommend you to use the website for the perfect perfume match for you.
Convenient shopping, great prices, quick delivery and secure packaging.
I saw Burberry Weekend perfume in a store, tried it and loved it but it cost $85! Right in the store I went on line and found the same size perfume at Perfume.com for $36! I ordered it right there in front of the sales person!
My order came a few days later and it's genuine and great. Thanks!
I have an issue with the coupon, my total after selection was 160 and after I put the coupon code in my total is still 160.
Where is the discount?
I have an issue with the coupon, my total after selection was 160 and after I put the coupon code in my total is still 160.
Where is the discount?
Quick, easy, painless. I've used Perfume.com many times. They're awesome!
I received shaving balm but I thought I ordered cologne. I paid $100 for shaving balm and I don't shave
Instead of sending me the eau de parfum, they sent l'eau de parfum.
It is a Father's Day gift for my hubby. Don't have anything else to add. Guess it was a good experience. I haven't opened the box yet. I wrapped it so we'll see.
I love this site I got what I love for cheaper convenience
The perfume bottle had no sprayer top on it so couldn't be accessed. My husband donated a cap from one of his which is too large but works clumsily to get the perfume out. This is the first time I received a bottle without a spray mechanism and would not have ordered if I knew that's what would be sent.
Good will order again, the shipping is fast and pricing is good too.
Easy. Convenient. Effortless. Reasonable. I used to buy this perfume at Custom Free stores or Nordstrom, but learned that sometimes it's hit or miss experience... Perfume.com doesn't let me down. Always in stock. Always expedite experience.
Great prices and easy to navigate website. So far I'm very happy. I hope to be a faithful and regular customer!
Great prices and easy to navigate website. So far I'm very happy. I hope to be a faithful and regular customer!
My order was delivered quickly and efficiently. The scent is lovely. I really like it. The price is cheaper than in the store.
So far so good but too early to rate on a regular rating scale.
Great prices and fast service! Will continue to order as long as the prices remain reasonable and my products are available.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

