On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Husband loves his hugo boss infinite came fast and as described
Great packing,, merchandise was the merchandise I ordered, good price... most astonishing of all, you even reached out to us to make sure we received our merchandise...
First time using you guys and my order came quick! Will definitely order from you guys again. Fast shipping, good price.
Great cologne at awesome prices. You can spend alot or a little depending on your preference. I bought some very cheap cologne just to check it out and I was amazed at the quality for the price I paid
Easy to place order, very pleased with product and would order from Perfume.com again.
Ordering the product was easy. Received the product quickly, and I had no problems.
It was very fast on getting here...,.,... tester eas great!
It was great to find my favorite perfume at such a reasonable price and be able to get it on payments.
I ordered ONE item (TUSCANY) RECIEVED, Three days later I get the 2nd bottle which I didn't order
And you charged me again. Why did you double the order? Don't need 2 of the same, please respond
On how to send back and credit my account.
I don't understand?
Great and quick... but I found out I did not get best price
The bottles were very tiny and I was thinking something else and it was not it. I would have paid more money if I would have known that not pleased
Love how fast and easy it is to find what I'm looking for. Free Shipping is always a plus and how fast it was is amazing. They always have great prices and Afterpay is the top reason I buy from here
Love how fast and easy it is to find what I'm looking for.
Very nice and easy. That is all I need to say. As you require me to enter 50 characters before this can be submitted, I will never respond to site jabber again as that is just what you get: jabber.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members