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Perfume.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 2 days

Instant Feedback

133,323 reviews

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Texas
1 review
0 helpful votes
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Perfection
June 9, 2021
Updated review

Great prices fast delivery I bought a tester bottle and a brand new bottle the tester was completely full. Will be ordering all my colognes through here from now on.

Date of experience: June 8, 2021

Great prices
June 2, 2021
Previous review

Great prices

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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Pleased with my order...
June 9, 2021

Very pleased with the perfume I ordered. My order came quickly as I expected.

Date of experience: June 8, 2021
Florida
1 review
0 helpful votes
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Arpege
June 9, 2021

Based on my first orders from Perfume.com I'm very satisfied with their service. The product's were reasonably priced and were the products I ordered. I received them promptly and undamaged. Based on my experience regarding these orders, I would recommend Perfume.com to other buyers.

Date of experience: June 8, 2021
Alabama
1 review
0 helpful votes
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Great quality!
June 9, 2021
Updated review

So far so good was very simple to place my order. It took a little while to get my order in, but it was worth waiting for. I got Sunflower for myself, and Cool Water for my husband. Both brands are spot on, and amazing. To be honest I was expecting watered down knock offs, but what I got was the real deal. So very satisfied with everything. Thank you all.

Date of experience: June 8, 2021

So far so good was very simple to place my order
June 1, 2021
Previous review

So far so good was very simple to place my order.

Date of experience: June 1, 2021
Iowa
1 review
0 helpful votes
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Never Disappointed
June 9, 2021
Updated review

Great service and free shipping. Price is right and always in stock. I purchase from Perfume.com all the time.

Date of experience: June 8, 2021

Great service and free shipping
February 12, 2021
Previous review

Great service and free shipping.

Date of experience: February 12, 2021
Missouri
1 review
0 helpful votes
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Items as they are described
June 9, 2021

Good fast service, need better coupons through it would help with big orders and more orders

Date of experience: June 8, 2021
New Hampshire
1 review
0 helpful votes
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Order process was easy, and received my order in just a few days.

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Quick and easy to order. Really fast free shipping

Date of experience: June 8, 2021

Quick and easy ordering and no shipping cost!
July 11, 2019
Previous review

Quick and easy ordering and no shipping cost!

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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Perfume
June 8, 2021

I didn't like the smell it way over powering but i will use it for something else

Date of experience: June 8, 2021
Maine
1 review
0 helpful votes
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Memory smell
June 8, 2021
Updated review

Great scent! First used over 40 years ago. It's awesome

Date of experience: June 8, 2021

Great scent
June 1, 2021
Previous review

Great scent

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Perfume
June 8, 2021

It was a Quick Delivery and a Great Price! I've been wearing this fragrance for over 20 years now!

Date of experience: June 8, 2021
Florida
2 reviews
0 helpful votes
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Totally satisfied
June 8, 2021

Great product for the price and delivery was amazingly fast.

Date of experience: June 8, 2021
Texas
2 reviews
0 helpful votes
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Another satisfied customer
June 8, 2021

Very satisfied and a repeat customer, overall my experience has been positive

Date of experience: June 8, 2021
New Mexico
1 review
0 helpful votes
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Thank you
June 8, 2021

Product came in a timely manner. Thank you. Will be buying from this company again.

Date of experience: June 8, 2021
New York
1 review
0 helpful votes
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Guilty by Gucci
June 8, 2021

This is my first time buying from perfume.com and my first time buying Gucci I had no idea Gucci was so expensive

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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Awesome price! Quick delivery!
June 8, 2021

User friendly website, great prices, quick delivery!

Date of experience: June 8, 2021
Florida
1 review
0 helpful votes
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I smell good
June 8, 2021

On time delivery, and received earlier than expected.

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Low prices
June 8, 2021

I ordered a perfume but noticed the scent really didn't last long even though I would spray more. I feel the quality is not very good.

Date of experience: June 8, 2021
Kansas
1 review
0 helpful votes
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Great products!
June 8, 2021
Updated review

Great Prices! Had what I wanted and got it to me quickly! Huge selection to choose from.

Date of experience: June 8, 2021

Great Prices!
June 1, 2021
Previous review

Great Prices!

Date of experience: May 31, 2021
Tennessee
2 reviews
0 helpful votes
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Quick, Easy, & Accurate. Still waiting for notification lotion and/or body cream available.

Date of experience: June 8, 2021