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Perfume.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+138
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
699
value
3,482
shipping
3,527
quality
8,303
This company responds to reviews on average within 3 days

Instant Feedback

133,318 reviews

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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It's all good
July 16, 2021

It's all good no worries they are my favorite I like them

Date of experience: July 16, 2021
Nevada
1 review
0 helpful votes
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Good
July 16, 2021

Good I really enjoyed my cologne it smells good and is definitely worth it

Date of experience: July 15, 2021
Georgia
1 review
0 helpful votes
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Loved the product
July 16, 2021

Great service prompt delivery loved the product wow

Date of experience: July 15, 2021
New Jersey
2 reviews
0 helpful votes
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It was so easy to order and saved money with coupon and free shipping.

Date of experience: July 15, 2021

It was so easy to order and saved money with coupon...
April 11, 2021
Previous review

It was so easy to order and saved money with coupon and free shipping.

Date of experience: April 11, 2021
Florida
1 review
0 helpful votes
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Clinical elixir
July 16, 2021
Updated review

The elixir seems to be old. It doesn't smell like it should.

Date of experience: July 15, 2021

Very good experience
January 2, 2021
Previous review

Very good experience

Date of experience: January 1, 2021

Okay
April 17, 2020
Previous review

Okay

Date of experience: April 17, 2020
New York
1 review
0 helpful votes
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Calvin Kline for Women
July 15, 2021

My second time ordering my perfume through here and will keep doing so.

Date of experience: July 15, 2021
Oregon
2 reviews
0 helpful votes
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Great Service and Prices
July 15, 2021

Perfume.com has an effective purchase system on the website, and provides fast verification and speedy shipping.

Date of experience: July 15, 2021
California
2 reviews
0 helpful votes
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Received what I ordered
July 15, 2021
Updated review

It is not always easy to find exactly what you are looking for. I not only found the item I was looking for, but it was in various sizes.

Date of experience: July 15, 2021

Easy to order
July 8, 2021
Previous review

Easy to order.

Date of experience: July 8, 2021
California
1 review
0 helpful votes
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Amazing
July 15, 2021

Perfume is amazing, my new favorite scent and delivery was fast.
My new go to for all my fragrance needs.

Date of experience: July 15, 2021
District of Columbia
1 review
0 helpful votes
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Nice products, good prices!
July 15, 2021

Perfume.com is a very user-friendly site. Have made multiple purchases... always pleased.

Date of experience: July 15, 2021
Arizona
3 reviews
12 helpful votes
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Perfume heaven
July 15, 2021

I love this site! For years I have gotten the exact same perfume other stores sell at significantly higher prices sent right to my home. Why would anyone go anywhere else?

Date of experience: July 15, 2021
Michigan
1 review
0 helpful votes
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Nice
July 15, 2021

It was very easy to pick what I wanted and liked the discount on the perfumes.

Date of experience: July 15, 2021
Minnesota
1 review
0 helpful votes
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Ok
July 15, 2021

Yes I received some name brand products, but some of the products kind of stink. Just not a very appealing scent, others are strong, but fine.

Date of experience: July 14, 2021
Michigan
1 review
0 helpful votes
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Simple website to navigate; nearly every scent available in a variety of prices for All budgets; variety of payment options and fast free shipping! Perfect!

Date of experience: July 14, 2021
Virginia
1 review
0 helpful votes
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Lovely smells and last long
July 15, 2021
Updated review

Always have good experience with perfume.com. Delivery is always on the expected date

Date of experience: July 14, 2021

Love perfume.com
April 21, 2020
Previous review

Love perfume.com

Date of experience: April 21, 2020
Florida
1 review
0 helpful votes
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Usher Ul colone
July 15, 2021

I was very pleased dealing with perfume.com. I mistakenly put my order through twice because I'm older & got confused. When I emailed your company they immediately answered & said they would cancel the order placed in error & refund the money. I was so Grateful you were so understanding. Thank you Joanne Rodriguez

Date of experience: July 14, 2021
Mexico
1 review
0 helpful votes
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Great choice and service
July 14, 2021
Updated review

Great so far... ive found everything i have been looking for

Date of experience: July 14, 2021

Great so far...
July 7, 2021
Previous review

Great so far... ive found everything i have been looking for

Date of experience: July 7, 2021
Florida
1 review
0 helpful votes
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Love them
July 14, 2021
Updated review

I love the selection and that some have the option for samples

Date of experience: July 14, 2021

I love the selection and that some have the option...
July 7, 2021
Previous review

I love the selection and that some have the option for samples

Date of experience: July 7, 2021
South Carolina
1 review
0 helpful votes
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First Time Byer
July 14, 2021

Was absolutely wonderful! I ordered two perfumes I have already used before and they were exactly the same as buying them from the store

Date of experience: July 14, 2021
Ohio
1 review
0 helpful votes
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Great service
July 14, 2021

Awesome experience, I was t sure because I'd never heard of or used perfume. ComA+ for service and price. Thank you!

Date of experience: July 13, 2021