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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was fine, you were prompt with a response and shipping out, but my order was sent back to you after I waited 3 weeks for it. I waited over a month for one bottle of perfume that was in stock.
So far, so good. This scent takes me back to another time. Wanted to experience it again. Always liked Yardley products.
So far everything's okay. I am play it on getting the Versace later and the After Shave lotion thank you I am totally please with the product and look forward to me ordering more thank you it's been a pleasure.
Plenty of options first let me get this one and next they'll be more.
Good! Haven't had problems at all. Thank you for your website.
I am trying to buy a gift and it won't let me just pay by myself without going through paypal. I didn't have this trouble when I bought before. I don't need to divide the payments in 4, I just want to send a gift and I don't have a mobile phone.
I am trying to buy a gift and it won't let me just pay by myself without going through paypal. I didn't have this trouble when I bought before. I don't need to divide the payments in 4, I just want to send a gift and I don't have a mobile phone.
The fragrance I received from my subscription wasn't any of the fragrances I chose or smelled like any I chose.
Great experience! Prices are very reasonable I found fragrances that I couldn't find elsewhere. Shipments are fast.
Shopping experience is convenient, good price for a travel perfume, and tracking service. But there are still limited perfume to choose from.
So many different scents I never heard of. Amazing
I had a great experience with Perfume.com. I like there product
The products were okay but the bottles of Red Door were awfully small. I expected bigger bottles.
I literally was scrolling on Instagram and come across the perfume.com ad and the sales was great so I had to order! Hope I love the smells
I literally was scrolling on Instagram and come across the perfume.com ad and the sales was great so I had to order! Hope I love the smells
First order with company. It is a birthday gift to my daughter. I just hope it arrives in time. July 9
First order with company. It is a birthday gift to my daughter. I just hope it arrives in time. July 9
Great prices! Fast shipping
The testers looks like brand new with a great price
Stunning good price. And fast delivery. Smell best
Rapid shipment, product smelled authentic and great!
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

