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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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A less-than-honest statement that shipping is free when, in fact, you must purchase $49 before the charge is eliminated.
Hi Bill,
We are sorry for the confusion and the experience you had.
Free shipping applies to orders of 49 USD or more, and this information is noted in our promotional emails and on our site.
Please reach out to [email protected] so we can assist you further.
Your advertising is misleading! When you continually make the statement "free shipping" without any qualifying information, such as "on orders over $49", that certainly is misleading and becomes false advertising. So, this is how your company operates?
It was a great experience, they had everything I needed plus way more. I will definitely be shopping with them again
Hi Kristian,
We are so happy you had a great experience and found everything you needed!
We look forward to seeing you again soon 😊✨
Great price for its size, bigger than the competition. Speedy delivery extremely satisfied overall! Thanks guys!
Hi Jacqueline,
We are thrilled to hear you are happy with your fragrance and our service!
Thank you for your kind words and for choosing us 😊✨
Love getting the new fragrance they all smell beautiful i love getting different fragrances every month ones I didn't even think I would like.
Hi Alisha,
We are so happy you are enjoying your monthly fragrances! It’s always exciting to discover new scents you end up loving 😊✨
Great, I received my package with both bottles of cologne in it, in perfect condition and it was received in a timely fashion. I love that you use the United States Post office to ship your products.
Hi Suzanne,
We are so happy to hear your order arrived safely and that you loved the experience! Thank you for your wonderful feedback and support 😊✨
Hi Levan,
We are so happy you love your fragrance! We can’t wait for you to try more amazing scents with us 😊✨
I like the fact that I get to try different fragrance each month. So I can have a idea which scent goes well with me.
Hi Deneikco,
We are so glad you enjoy trying new fragrances each month!
It’s fun to find the perfect scent, and we are happy to be part of your journey 😊✨
I ordered Versace Bright Crystal and it smell so good. You guys have my support when it comes to ordering. Thanks
Hi Charise,
We are so happy you love your Versace Bright Crystal! Thank you for your support and kind words, it means so much to us 😊✨
Very simple and easy with fragrances to choose from
Easy and good price quality range, quick and efficient delivery
Hi Hugues,
We are thrilled to hear you enjoyed your experience! Thank you for choosing us and for your kind words 😊✨
My husband really enjoys the givincie pi always ask to get another bottle when I can I will buy again
Hi Victoria,
We are so happy to hear your husband loves his fragrance!
Thank you for coming back to us, we can’t wait to help you with your next bottle 😊✨
Everything was smooth and effortless! Price was reasonable too!
Hi Bristi,
Thank you for your kind words! We are glad your experience was smooth and enjoyable 😊
Small bottle, scent wasn't great either. The fragrance didn't stay long so you do have to touch up throughout the day
Hi Windy,
We are sorry the fragrance did not meet your expectations.
Please reach out to [email protected] so we can assist you with finding a scent you will love.
First time ordering. Hope things go well & I enjoy what I ordered
Took a very long time for it to ship and actually get to my house. Got a confirmation email for my shipment before it got to me by almost 48 hours asking if I received my shipment. Two of the two of the three perfumes didn't smell right and I wouldn't repurchase
Hi Pamela,
We are sorry for the inconvenience you experienced.
All our items are authentic, and for future reference, you can always contact us within 30 days of receiving your order for a resolution.
Our customer service team is available by email, chat, and phone to assist you. Please reach out to [email protected] anytime.
It smells great snd everyone says I smell good i wear the lighter one fir yoga classes that I teach. And the other for evening or dressing up in the evening
Hi Patti,
We are so happy you love your fragrances!
Sounds like you have the perfect scent for every occasion 😄✨
Always easy ordering, easy check out, and fast shipping! I will continue to order from them!
Hi Amanda,
Thank you for your wonderful review!
We are so happy you enjoy shopping with us and look forward to your next order 😄✨
Happy when I got it, although was worried bout lateness... due to mother nature!
Hi Laurel,
We are glad your order arrived safely despite the weather!
Thank you for your patience and kind words about our team. We will do our best to earn that fifth star next time 😊
Extremely satisfying with this app and bought all my colognes here well 75% of my cologne comes from this website
Hi Peter,
Thank you for your kind words!
We are thrilled to hear most of your colognes come from us and that our team could help 😊
What a lovely perfume. I think it's going to be my new favorite. Smells so good
Hi Lisa,
We are so happy you love your new fragrance! Enjoy your new favorite 😄✨
... and products are received fairly quickly. But if you pick a bad perfume, you can't send it back.
Hi Deborah,
Thank you for your feedback!
We are glad your orders arrive quickly.
If you ever need assistance choosing a fragrance, please reach out to [email protected]😊
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
We are so happy you had a great experience!
We can’t wait for you to receive your next orders and enjoy them 😊✨