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PerfectMemorials

3.5

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PerfectMemorials Reviews Summary

PerfectMemorials has a rating of 3.5 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home and timely manner. PerfectMemorials ranks 3rd among Funeral sites.

service
91
value
100
shipping
99
returns
22
quality
98

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New York
1 review
0 helpful votes
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Buddy Memorial
July 21, 2020

Was very happy with the order that I placed. The product was well worth the money! It was a beautiful memorial of our pet.

Date of experience: July 20, 2020
Arkansas
1 review
0 helpful votes
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Thank you!
July 20, 2020

This was a great experience. I love my necklace and i appreciate your work! The website was easy to use and my purchase was received quickly. Only issue is the clasp is a bit difficult.

Date of experience: July 19, 2020
Pennsylvania
1 review
0 helpful votes
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Absolutely beautiful for my son's final resting place. The look and feel of marble with elegant, intriquet details.
Service was wonderful with quick delivery.

Date of experience: July 19, 2020
California
1 review
0 helpful votes
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Beautiful pieces. The customer service is excellent, I will definitely recommend to my friends and family.

Date of experience: July 17, 2020
Michigan
1 review
0 helpful votes
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During this time, its so hard to know what you want for your loved one. Just knew I didn't want the usual urn. When I saw the buck standing by the tree, I knew it was perfect. My husband always hunted with a longbow, and I feel he would love this urn. The man at the funeral home commented on the high quality of this urn, and will be looking into possibly doing business with Perfect Memorials. I have shown a picture of this urn to multiple friends and all are impressed.

Date of experience: July 17, 2020
South Carolina
1 review
1 helpful vote
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Absolutely Perfect
July 18, 2020

The website was setup perfectly and ordering was so easy! The weeping angel urn (bronze) is even more beautiful in person. I placed my order on a Tuesday and it arrived on my doorstep the following Monday. 6 days from order to delivery! I cant thank you enough and i will definitely recommend your business to everyone i know in need of an urn for family members or fur babies.

Date of experience: July 17, 2020
North Carolina
1 review
0 helpful votes
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Gift for fiance
July 14, 2020

Got it for my fiance and was going to surprise her with it at our wedding, but decided to give to her earlier and she loves it. Added a picture of her dad from Vietnam.

Date of experience: July 14, 2020
Washington
1 review
0 helpful votes
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Means So Much To Me
July 14, 2020

After losing my last cremation heart, I have been lost. My Greyhound (heart dog) went to the Bridge about 1.5 years ago. I ordered a heart pendant for her remains from this same company and wore it all the time. A
While ago I lost it and finally got another one. It just arrived and I immediately filled it
(which is a very emotional process). It is so
Special to me and I love it. I feel her presence with me all the time. Thanks for the lovely engraving; it is so beautiful. You guys are the best and I thank you.

Date of experience: July 13, 2020
Texas
1 review
0 helpful votes
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Mom's cremation
July 14, 2020

My necklace was more beautiful than I imagined. I listed that I really needed it by a certain date and they worked with me to make that happen! Would definitely recommend!

Date of experience: July 13, 2020
Georgia
1 review
0 helpful votes
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Amazing
July 14, 2020

On 4 year anniversary of my father in laws passing, we realized his guardian bell we had put on our motorcycle was gone. Irreplaceable. My husband was heartbroken. I couldn't replaced bell, however ordered dog tag with photo of his dad on his favorite motorcycle. It looked amazing. My husband loved it. Thank you so much!

Date of experience: July 13, 2020
Pennsylvania
1 review
0 helpful votes
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Very pleased
July 11, 2020

I recently ordered a nameplate from Perfect Memorials. During a very painful time in my life, when everything else was going wrong, Perfect Memorials got it right. The nameplate for my son's cremation urn is beautiful & of high quality. The size, shape & lettering/engraving are perfect. While other places wanted 2-3 weeks for engraving & shipping, Perfect Memorials had the nameplate to me in a matter of days without costing a fortune for expedited shipping. I would highly recommend them & would definitely shop with them again for any gift or engraving needs They have a large selection of beautiful memorial items & their prices are much less than others I have checked.

Date of experience: July 11, 2020
North Carolina
1 review
0 helpful votes
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Beautiful
July 11, 2020

I ordered the urn for my husband normally what you see on the web is different than what you receive. I have to say I was greatly surprised. It was more beautiful than the picture. I have shown it to family members and they loved it. Thank you so much.

Date of experience: July 10, 2020
Louisiana
1 review
0 helpful votes
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Beautiful
July 11, 2020

Our marble urn was BEAUTIFUL. My nieces loved it, and with her picture engraved on it, made it very special.
Thank you

Date of experience: July 10, 2020
New Jersey
1 review
0 helpful votes
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The plaques we purchased were exactly what we wanted. They're elegant and classy just like my parents were. Can't thank enough for the kindness and compassion!

Date of experience: July 9, 2020
Maryland
1 review
0 helpful votes
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I bought this beautiful floral urn that matched my mother's taste in art, adding the photo pendant. I am so pleased with them. Exactly as I had hoped for. The gold pendant is so pretty, and her picture was etched so nice on the back. The engraving is perfect, too. Definitely worth the price, although it wasn't that expensive to begin with, with the discount. Thank you so much.

Date of experience: July 8, 2020
Colorado
1 review
0 helpful votes
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US Navy Urn review
July 9, 2020

Very happy and very pleased with how my father's urn turned out. You did a lovely job and it looks absolutely perfect.

Date of experience: July 7, 2020
Arizona
1 review
0 helpful votes
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Small animal urn
July 7, 2020

Thank you for the cremation urn it's perfect there are not enough stars to rate how beautiful it is my family loves it

Date of experience: July 6, 2020
Ohio
1 review
0 helpful votes
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I was so happy with the quality of this product! The professionalism, compassion, and care is shown. Highly recommend please dont hesitate.

Its beautiful I'm so happy i decided to go to perfect memorial.

Date of experience: July 6, 2020
Florida
1 review
0 helpful votes
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Got a ring for my brothers ashes and I am very upset that after 2 weeks of wearing this ring it has turned colors. In a time like this it's very disappointing.

Date of experience: July 6, 2020
Perfect M. — PerfectMemorials Rep
over a year old

Thank you for your order and feedback. We are very sorry to hear that the ring you received has begun to tarnish. The rings are made of sterling silver then gold plated and this material is prone to tarnishing, especially when they come in contact oils or other solvents, and required routine cleaning. We are very happy to send you a cleaning kit to remove the tarnish from your ring at no charge. Please contact us at 1-800-979-8767 or [email protected] with your order number and we will have that sent out right away! We look forward to hearing from you soon.

Vermont
1 review
0 helpful votes
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For the price, I expected a brass plate that I could actually screw into the wooden urn of my loved one. Instead all you get is a cheap stick-on. The only good thing about this is the engraving, but otherwise, what a waste of money... Plus, for the shipping costs, I has to wait TWO weeks to get this... never again.

Date of experience: July 6, 2020
Perfect M. — PerfectMemorials Rep
over a year old

Thank you for your order and feedback. We're very sorry for the confusion in this matter. In reviewing the product you purchased (PM3764), we can confirm that the product description mentions that the plaque has faux screws to add to it's appearance and we provide information on how the plaque is adhered. The product description states, "Each plate comes with double sided adhesive. This adhesive can be used to attach the plate to a wide variety of materials such as wood, metal, glass or plastic." We were also able to confirm that the order was placed on Saturday, June 27th at 1:00 CT and it was shipped out on Monday, our next open business day. The delivery method chosen on your order was Standard delivery of 5-7 business days from the date of shipment. The order was delivered on Monday, July 6th, the 5th business day from the date of shipment, 9 total days from the date of purchase. We are again very sorry for the confusion in this matter. If you should have any other questions or concerns please contact us at 1-800-979-8767 or [email protected], we're happy to help!

From the business

Since 2001 families have chosen Perfect Memorials for their unique memorial products. Now we have the largest online selection and are most trusted online.


perfectmemorials.com
Eden Prairie, Minnesota, United States
+204
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