Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Report is basic and easily found information unless you wanna pay more money
Hope report is as efficient as locating information.
During the initial search for a individual, a criminal record populated. Once I paid the fee, there were no criminal offenses listed.
I was suckered.
Easy forms to fill out but saw no cost until the final steps after the. Results from the search I submitted was processed and ready for billing.
There was no place to opt out if I so desired.One would think the cost should be upfront. Just saying... V. Hubbard.
I found you have some incorrect information about a few things. Why do I know? Because I am looking up myself! So how do you repair this? And chances are others have seen this misinformation!
I should have more information about my self I am on probation and I am wanting to find my daughter
Not impressed at all. It took so long for a report to be generated and then it lacked arrest records I know should be there.
I thought I would have access to much more information. Basically a scam!
Well - I haven't really seen anything yet, and it's annoying to be asked at this point how my experience has been thus far. Also - you should have a way to cancel service online vs (only) a phone call.
Information quick & easy. Should show cost prior to end.
I expected more for the price I paid. It seems pretty tricky that you don't mention, at all, before you allow the report to be ran that you will charge more for additional information. Information you asked before you run the report. You should mention that the consumer should expect to have limited information on the report and additional charges will be necessary to run the full report. Bate and Switch is what it feels like
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

