Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I can't get any fury and I already paid with my credit card! What do I do now?
I can't say anything yet as I haven't seen anything
Great I found information only I would know and more
For the price, you don't show crap. I can get more from the white pages at a cheaper rate
Misleading advertising. Very skimpy basic information. Disappointing. Will not renew
You give a free 5 day trial for only a $1.00 but all you get is name, address, phone # etc. don't get see anything else. So no I will cancel this before my 5 days is up. This is supposed to be good on finding out who you might go out with, that's a lie. Will not recommend to anybody.
Gave simple information that Google finds for free, a joke
It doesn't show all the information it should show. And I need to upgrade to see the whole info. Not worth it
I haven't used the program yet so I can't give you an opinion.
There is nothing on my report that is beyond anything that I couldn't find on a Google search in two minutes. Now I got an email asking me to pay for updated information. Not only did you undelivered the first time, but are asking me to pay for the information again? You should at least provide updates to prior purchases for free since your reporting is underwhelming.
I went to another site and they had 75% more information than you provided (court docs, criminal, addresses, etc.).
This is bait and switch. I paid $27.99 for information that is readily available on the Internet - for free. This report was also grossly inaccurate. It didn't include any accurate criminal history or other areas where I seem to have more information than you. This was absolutely worthless.
I got absolutely no information on my report. While it was downloading it said that it had all of this criminal background info and etc on my person that I was searching, then at the end it said that it had absolutely no information like this! The only info it had on him was an address that was incorrect, because the one thing I do know about this person is his REAL address! I seriously want my money back!
I wanted to know information about a certain person
Thanks for the help it's been great using the site
The only information received is what I already know, residence, age address, birthday.
All I wanted was one month of this but they charged me for 2. Which is bull. I will not ever be using this again when they take money out that they shouldn't.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

