PeoplePerHourReviews 192

PeoplePerHour, now having a new 14-day payment policy, has come to be an outright scamming platform. Don't even touch. You're not only not going to receive your hard-earned money on time (forget it) but you'll end up PAYING money to withdraw your earnings. Customer/Freelance Support? Ha! Forget it. They just ignore your requests. You best stay away. Questions? Just touch base and I'll be so glad to share more stories about PeoplePerHour. (Also check a ridiculous payment clearing policy PPH has introduced recently.)

To be honest the 14 days payment process is still a headache. But I manage to reduce it to 7 days in 3 months.

Another issue some freelancers are annoying and have no experience. Which let all of these clients leave a bad review. On here and out there.

Im Top rating freelancer one of the 1% high ratings.
Expert in 3d designer for a long time. My profile and positive feedback are growing. pph.me/Amer.K

Thanks
Amer

My first time working via PPH. My employer paid me weeks ago via the website and when I tried to withdraw, they simply haven't yet made any transfer. AVOID THIS SERVICE!

As a seller, we have to pay monthly, but they don't have enough buyers or projects. So if you didn't get any work within one month then they will shut down your dashboard (or your sale). So you keep paying them without certainty you will get a project.

The company just created a scam service website and created an environment that only takes money from people!

Even if you want to work on a website and get a project, you have to pay and they have designed a system that All projects are made at different times. Why? Because you think that people are building these projects and you also make a request and you have to pay for each request and buy a ticket.

This scammer company should appear in court soon and answer this scam, and more than 3,500 people filed a petition, and soon this company will close and they will have to pay a heavy fine.

Stay away from this site and you will be miserable!

Our company used People Per Hour (PPH) for a small project that we needed done. We selected a developer based upon his ranking and reviews and purported skillset. The project was assigned in November of 2020 with a two month deadline. That slipped and slipped. In March of 2021, with the project still not complete, we requested a refund for remaining funds. At this time, the developer had gone completely off the rails and was acting in an utmost unprofessional manner. He was emailing us one minute and saying we're great and then 19 minutes later, he'd be emailing us and saying we're the worst and insulting us. He even threatened us. So clearly, the relationship is completely gone. When we sought PPH's intervention, they simply said, well, you'll need to work w/ the developer. This is their level of response. I sought twice to get them involved and they were completely useless. We will never work with PPH again.

I almost forgot this. Their site is also lousy. When our developer requested the enbtire payment when they hadn't completed the project, PPH, on their site, says that we have something like 14 days to approve or deny. I later (within one or two days), got an email saying we only had ~5 days left. Wait, you don't go from 14 to 5 days in just two days. I contacted their support and was informed that the 5 days was correct and they couldn't figure out where I had seen the other value (I had actually sent them a screenshot). Apparently their logging stinks. And one more thing. When we went to cancel the project, it asks for an explanation. Great, I had this whole great explanation, only to find out they restricted the text area to about 200 characters. Good luck explaining why you want to cancel a project in 200 characters. This company is just horrible.

I hired Freelancer Fateh M. From PeoplePerHour.com to fix 3 errors and 178 warnings as follows
3 pages have duplicate meta descriptions
178 page have low text-HTML ratio
When I received a message from Fateh M. Telling that he had fix all the errors an warnings. I ran audit on my site using SEMrush.com to confirm the work. Once the audit was complete, the audit told that none of the errors were fixed. So if none of the work was done, I then request a refund from PeoplePerHour.com but they refused my request for a refund. PeoplePerHour.com is a terrible company to do business with, as they have Freelancers that are not qualified to do the work I request. And refuse to refund their customers. They rather reward a Bad Freelancer by the name of Fateh M. Absolutely Shameful!

I have re-contact PeoplePerHour.com and they allowed me to request a refund. Then they re-evaluated my case and ruled in my favour and gave me a complete refund.

Because PeoplePerHour refunded me. I have update my star rating from 1 to 3 star.

PeoplePerHour.com has some really good and honest Freelancers but then there some really bad ones like "Fateh M.". When I request a refund because he didn't do any of the work that I request. Fateh M. Decided to request patial payment for the irrelavent work that he had done and doing so in the request he made it look as if PeoplePerHour.com rejected my request for a refund. A little bit advice if a BAD freelance like "Fateh M." request patial payment for work that was not done, just reject their request for payment. Then contact Customer Support and explian your problem with that Freelancer.

I signed up to have an extra source of clients if necessary. I was too busy with other projects from Upwork to apply for any jobs on there before the qualifying period was up. What's the point in trying to maintain a high quality base of professionals if you make it awkward for actual professionals who happen to be busy on other jobs?

I see they now have the option to extend the qualifying period. Still, why judge quality based on time factors instead of job performance and client feedback? These time limits don't make sense. It's not a logical system and it puts me off using them in future. What other nonsensical features/hassle might I discover at a later date?

The platform claims the withdrawals are processed within 48 hours though NONE of my recent request was processed in time, it happens ONLY after my complaint to the support team and takes ages. Moreover, last time I contacted the support they advised me I should be using another withdrawal method to speed it up. This time I tried it (had to pay an extra fee for it) and still not a slightest progress. Meanwhile, other platforms manage to do it immediately. Dear PPH, are you bloody using dial-up internet to process the payment?

Not only do PPH take a % cut (which is fine for an introductory service) they also charge you for making job proposals after you have used up a certain number of 'proposal 'credits' - you then have to buy credits to make proposals after that! Feels like a scam. The icing on the cake is them holding your fees for completed work for the best part of a week... 2 clients have paid me a total of £250 which is still sitting in the PPH bank account. The service is a complete time drain of endless proposal writing and chasing payment from PPH. Oh, also scammers - disguised as paying 2 different clients - sent me an executable file... doubtless a virus. They quickly took the job down. Sure that will continue to happen.

They simply stole my money after a buyer break the rules they blocked the stream and did not notify me when i had the work done i could not upload the work and saw the stream was blocked funds still in escrow so support ask me to send the work done so i did, they did not pay me and have loads of excuses PPH is a SCAM in many ways for buyers such as bidding on a project they do not let you bid less then others bid so the BUYERS pays a lot more for nothing because PPH is GREEEEEEDY and trying to steal the money out of their pockets! PPH SCAM FREELANCE PLATFORM STAY AWAY

Not only do PPH take a ridiculous amount of your hourly or fixed price pay, in one case a £100 fixed fee would have only garnered me £70, but in the weeks I have been attempting to use this service I have come across for scams wasting time filling in proposals and bids and entering into ridiculous email interviews which garnered me with a false job offer where I was supposed to buy a MacBook Pro that this suppose it company would reimburse me for. There was never any intention of reimbursing me, they put me in touch with "their preferred supplier" who I was supposed to make my order for my MacBook Pro, monitors etc and then would be reimbursed.

I am quite savvy to scams and whilst a little bit suspicious up until that point, when the job offer letter arrived stating where I was to purchase and how they would reimburse me alarm bells rang very very loudly. The company they were claiming to represent, I found a phone number for and called them to ask them if this was just a really bad HR person who was wording things in a terrible way, or if it was a scam. They assured me that the names I had been given by this PPH client never existed within their organisation. I had to forward on all of the emails I had received so that they could instruct their own legal team to look into this.

I reported this to PPH, and job offer was taken down however, within 24 hours to identical jobs were posted with different names, which leads Me to believe that PPH do not check out their sellers at all which is leaving their freelancers open to scams and being taken advantage of.

So not only are they taking huge amounts in fees, but they can't even screen clients for potential scams.

If I were you I would look at finding clients on more reputable sites than this one I would not even give them one star but you can't give them a zero star rating, so one star it is but they don't even deserve that.

1. The buyers are either scammers or inactive. I rarely sent proposals but this happened twice, some potential buyers sent me a message with instructions, telling me to download certain file from a link that is not even downloadable. A couple of hours later they got suspended for unknown reason. It makes me question the security of this site.
2. Too many recommendations that did not even match my skillset. I can't stand how they called it "invitations", spam us with such emails, and making it looked like real invitations. Please STOP that.
3. The displayed currencies are confusing. In mobile app mostly client's budget was shown in £ in the job posting, but when I checked the post in my email it was shown with $. That surely would make people bid wrongly

It's a great place for buyers...
To start off, you must price yourself incredibly cheaply,(who will choose you if you have no good reviews?)
Bite your tongue and take jobs at below the legal minimum per hour wages, as there are lots of SE Asians willing to work for v. little. The number of jobs in my field was incredibly low.
Their customer service is abysmal and took days to respond, often in desperately bad unintelligible, incoherent English, that did not answer the question and well after the job had been placed(i. E. far too late and a complete waste of time).
The greatest, most irritating bugbear is that they let you rise reasonably easily to level 3 and 4, then it is quite hard to get to Level 5, but practically impossible to get into the Top Rank.
I have spent over 4 years on the site and complained bitterly about this, but they just fob me off, saying it's their "complex algorithm" and repeatedly refuse to explain how it works, so that you can legitimately use it to get into the Top level.
They claim it is due to:-
- no. Of jobs done recently,
- quality of reviews,
- income achieved.

Almost every job I do gets a 5 Star rating.
I have had well over 200 of them, and some are stellar reviews(e.g. "Best on the site"), I have had more jobs than others on the Top 100 leaderboard, and am often in the Top 100 leaderboard.
When I am very close to the Top rank and get a job that has a high enough income to put me in the Top bracket, bizarrely, the "algorithm" sometimes moves me further away(not closer or into the Top!).
I regularly complain bitterly. Basically, I suspect they are lying.
It's got a bit better recently and I have simply given up complaining, so gave it 2*, rather than the 1* it deserves.
2-7-21 Now they have changed their payment system. Instead of immediate payment, you have to wait up to 2 weeks and they don't tell you when they have done their "fraud check". I have stopped checking the site daily for jobs and now just wait until someone chooses me.