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PeopleFinders

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PeopleFinders Reviews Summary

PeopleFinders has a rating of 1.1 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 132nd among People Search sites.

service
38
value
38
shipping
16
returns
23
quality
32
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New Jersey
1 review
2 helpful votes
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FXXX OFF BASXXXXS
May 10, 2023

I initially signed up for an all time access for a small amount because they said it's a largest discount forever. Less than a month later, I saw a 69.95 on my credit card. It says I will be billed 0.00 per month as I underlined. I am going to call them and hope they settle this down. Otherwise, I will report fraud to the FTC for sure.

Date of experience: May 9, 2023
Texas
3 reviews
0 helpful votes
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In my humble opinion, People Finder came through for me!. I am a senior and I needed to do find a next of kin to verify my service in the Veterans Admin. The website gave me the CORRECT INFO! I couldn't afford the monthly fee so for a small charge I received the information. It meant a lot to me that " They" gave me the option of a single search! I will highly recommend this company ABOVE all I have tried online‼

Date of experience: May 6, 2023
Texas
1 review
3 helpful votes
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Absolute garbage
April 30, 2023

I usually dont pay for any "free" trials but i did this one because it was part of a task i had to complete to get a gift card... i paid for the " free" trial and looked up a couple numbers out of curiosity and canceled. Got charged 30 bucks so i checked the site and my account was still up so i canceled again and a message popped up saying if i paid 70 bucks then id have a lifetime membership... (when a company offers you a lifetime of their services for two months at the regular price, chances are their services are not hard to come by for free.) Seriously? I continued to cancel and emailed them for a refund because i canceled before the trial ended and they refuse to give it... you could literally put in the persons name you are looking for in the google search bar and pull up everything this company pulls up for you. And on top of piggy backing off google, they also charge you EVERYTIME for a full report, so you paying for membership so they can goigle search whoever you looking for then you pay EVERYTIME for any actual useful info... all info is outdated. Just a scam all the way around with these guys, you are better off cutting iut the middle man and search google yourself.

Date of experience: April 30, 2023
Tennessee
1 review
0 helpful votes
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Should've known SMH
April 6, 2023

Paid the. 95 and I honestly don't know how it even got started Last I remember I was not on my phone but I was putting it down and I seen my screen on this ppl finder and my husband's cell number was even in the search bat? So my of course I just went with it. Used cashapp and nothing happened. No report now cashapp notifications came up n seen the 24.95 charge attempt. But thank God I'm broke n I forgot. LoL jokes on them They need to bust these scammers. Beginning to wonder who's actually at fault. It's cyber world now and I don't think anything is private or safe anymore these days if they're scammers. Haha ain't taking money I don't got

Date of experience: April 5, 2023
Pennsylvania
1 review
7 helpful votes
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PeopleFinders small print Scam. Beware!
March 13, 2023

I payed 95 cents to look up one person. Canceled within 3 days. Still charged 24.95 on 3rd day. Called their 800 number and they said I had multiple accounts and only canceled one of them.
How and when did I sign up for all this when I did one name search, put in credit card number and clicked search?! Apparently the scam is that you actually signed up for several accounts when you click on the search. And you better cancel all the accounts, you didn't know you opened, or you will be charged the monthly fee.
How can human beings, walk on this earth, and be so rotten?! Were they mistreated when they were younger? They better hope there isn't a place where dishonest people go after they pass. And what is wrong with the people who work for these low life's? What is their problem. Doesn't the girl at the other end of the phone get sick of lying all day, to irate customers? God bless the honest people!

Date of experience: March 13, 2023
Oklahoma
1 review
1 helpful vote
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I used the one time use to find a Lost phone for 95 cents, that's all that I agreed for. Two days later I was charged 24.95 that I didn't agree for

Date of experience: March 9, 2023
California
1 review
4 helpful votes
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NEVER, I REPEAT, NEVER waste your money on this company. It is a scam and the company knows it. They have Ads out that claim People Finders can look up phone records (such as text message and phone call logs) and/or GPS search for a phones coordinates and the company does NO SUCH THING. There is no such things as a single purchase. Every selection you make has FINE PRINT that says you will be signed up for a membership and there will be no refund offered. The best thing to do if you ever encounter this, state that, "I did not authorize this charges" and also "I did not authorize anyone to use my card." At that point they will have to refund you without any questions asked. Call your bank and tell them the same exact thing. The Customers Care Center will only refund you 3 charges BUT keep pressing them and they will eventually get the okay to refund you and additional 2. This company needs to be SHUT DOWN for false advertisement & SCAMS. NEVER DO BUSINESS WITH THIS COMPANY.

Date of experience: February 10, 2023
Florida
1 review
5 helpful votes
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PeopleFinders is a scam
January 25, 2023

I used PeopleFinders once and paid what I thought was a one-time fee back in September. Since then, I have been getting charges for CFK*PEOPLEFINDERS and CFK*PF REWARDS for $24.95 and $14.95 respectively. Apparently, once you use their service once, they auto enroll you for membership AND their rewards program all WITHOUT telling you. I reached out to them to reverse the charges, but they refused. A very shady business with horrendous customer service!

Date of experience: January 25, 2023
Colorado
1 review
4 helpful votes
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It's a scam
December 30, 2022

They will still your money and you'll never get it back and the information will be wrong they should just be honest and stand in the road with a sign saying I'm a greedy liar but greedy liars need to eat too then it at least would have been entertaining

Date of experience: December 30, 2022
Tennessee
1 review
3 helpful votes
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Signed up for a free trial of people finder in June and canceled in July. I got a confirmation email confirming my cancellation, but my card was still being charged. I called again the customer service rep asked can I call back later because she is having technical difficulties. So I did…. I'm thinking it's done and completed then I notice a charge 2 months later. I emailed again. Still was not cancelled. I call again and the rep tells me I canceled one free trial but not the other. This company is a fraud and rip off…. Don't do the free trial!

Date of experience: December 15, 2022
Alabama
2 reviews
8 helpful votes
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Signed up for the 3 day trial, two days later (a Saturday) tried to login to cancel. "You're account has been disabled. Please contact customer care." Customer "care" doesn't answer. I'll have to call my bank on Monday to stop pay, which will undoubtedly be too late to stop their charge. All these bad reviews... why haven't they been shut down?

Date of experience: November 19, 2022
Oregon
1 review
1 helpful vote
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Terrible scammy website
November 12, 2022

I have CANCELED my membership why was I charged $68.22 for a background check?! Also not to mention the number I couldn't contact because it's my friends OLD number!?

Date of experience: November 12, 2022
Washington
1 review
3 helpful votes
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Garbage. Use Truthfinder
August 17, 2022

Would be zero stars if possible Not a single up-to-date record whatsoever. "Help" group is dismissive and arrogant. Don't waste your time. They're crooks plain and simple.

Date of experience: August 17, 2022
Ohio
1 review
1 helpful vote
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PeopleFinder Sucks
July 30, 2022

PeopleFinder just like BeenVerified suck. Both use deceptive language to lure people in. Both sites promise sensation info when in reality all they offer is public record info like traffic tickets.

Date of experience: July 30, 2022
Texas
2 reviews
5 helpful votes
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Rip off!
July 23, 2022

I signed up for a 1 time search then they charge me $9.95 AND $14.95. I follow process to cancel continual service but the next month they are charging me $29.95. I tried cancelling several times with no luck. Don't use this company. They don't listen.

Date of experience: July 23, 2022
Florida
3 reviews
1 helpful vote
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I got the premium membership and looked myself up along with others, and it said that my late father was my spouse and didn't even list my mother AND said that one of my previous names was my late grandmother's name, Rose... and I'm a GUY! When I contacted them they just said that they get their info from various sources and it's not always going to be accurate. WHAT SOURCE would put my dad as my f***ing spouse and not even list my mother or have one of my previous names (which I only had one, and that was Ronny) as ROSE? WHERE would they even get this type of information? There is literally NO WHERE that my name was Rose or that my f***ing dad was my spouse! If I could get away with violence to their entire organization I probably would do it.

Date of experience: July 18, 2022
Ohio
1 review
1 helpful vote
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No way to opt out
June 28, 2022

This is bs I am being harassed online because of this place listing my real number. Anyone else having this issue or stalking issues please contact me as I am trying to get a class action against this company.

Date of experience: June 28, 2022
Florida
1 review
5 helpful votes
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Signed up for peoplefinders pro. It's $200 a month and I figured I would test it out for a month and cancel if it wasn't what I'd hoped. Well it wasn't what I'd hoped and when I went to cancel they told me I was locked in for 12 MONTHS ($2,400!). I went back and realized they had written 12 months in on the contract and I do blame myself for not looking through it more carefully. See the image below and you can see they actually manually enter that portion of the contract instead of leaving it blank or asking how long you would like your contract to last. Again, I do blame myself and I should have been more savvy to this kind of BS. When I contacted them to make sure my contract wasn't renewed in 12 months they told me I HAVE TO WAIT UNTIL IT'S CLOSER TO THE END OF MY CONTRACT! They are really banking on me forgetting about cancelling and that's not going to happen. I wish I'd never gotten involved with them

Date of experience: March 24, 2022
Pennsylvania
1 review
1 helpful vote
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They lie about free
February 14, 2022

They claim, on their Google search ad that a search is free. Yes, a SEARCH is free but seeing the RESULTS costs money. I am simply unwilling to do business with any person or entity that starts the customer relationship with a lie!

Date of experience: February 14, 2022
New York
1 review
3 helpful votes
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They had a promotion going for one report for $. 45 I did the one report they've been charging me monthly 2499 and the manager * refuses to return my money. I asked her why she said "i just don't feel like it". I even asked her if I can quote her on that and she said yes scam artist

*Personal information redacted by admin

Date of experience: November 27, 2021

From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We...