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PeopleFindersReviews 199

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PeopleFinders Reviews Summary

PeopleFinders has a rating of 1.1 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 132nd among People Search sites.

service
38
value
38
shipping
16
returns
23
quality
32
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Georgia
1 review
3 helpful votes
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Fine Print Scam
February 22, 2018

Be sure to read the fine print. I did a one tome. 95 cents search and did not cancel within 3 days and they debited my account $24.95. If I could rate less than one star, it would be minus 25. They are, in my opinion, nothing but a scam to get your money.

Date of experience: February 22, 2018
New York
1 review
2 helpful votes
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Totally inaccurate info
January 12, 2018

First they charge for a trial which is okay but then they charge you to cancel! Of course, no mention of that at the beginning. This company is a scam! My dad had a listed phone number and he died in 2001. I did supposedly find the people I was searching for but only to find that the phone numbers were completely bogus. My husband died last year and he was listed as alive and his phone number was one we had about 20years ago before getting cells. Dont waste your money! Im hoping they acknowledge my cancellation and dont charge my credit card for more services.

Date of experience: January 12, 2018
Nevada
1 review
1 helpful vote
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A total rip off
December 5, 2017

Signed up and found service totally useless. Was charged for an additional service that I did not request. Do not use this service.

Date of experience: December 5, 2017
Colorado
1 review
4 helpful votes
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You have been warned! DO NOT give them your credit card number. If you have already given them your credit card number, call your Credit Card issuer and block them for charges. Continue to monitor your account because they are likely to change the Merchant Number. BEWARE!

Date of experience: October 13, 2017
New Jersey
3 reviews
17 helpful votes
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Phone number wrong
October 2, 2017

I was happy because I got the phone number i wanted, until I discovered it was not in service. I know this person HAS an active phone number.

Date of experience: October 1, 2017
Illinois
5 reviews
44 helpful votes
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This company like other companies selling private information needs to be shut down. They are illegal and cost the American elderly millions in scams being done from information found on their sites. Google search selling private information without consent. Please file a complaint with the Stas Attorneys offices for these companies H. Q.'s it; s the only way we can shut them down.

Date of experience: September 4, 2017
North Carolina
1 review
0 helpful votes
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RIP OFF SAVE YOUR $$$$
August 15, 2017

TERRIBLE SITE. OLD NOT UP TO DATE! I WAS SEARCHING FOR SOMEONE WHO HAS BEEN DEAD@ YEARS AGO. The guy on the phone told me they do not update deaths at all but they don't tell you that! They just tell you that you may have to go to the vital office. NICE WAY TO STEAL YOUR $$$

Date of experience: August 14, 2017
Illinois
1 review
1 helpful vote
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A ripoff
August 10, 2017

I used this service once. They claimed a one time fee for a single search. What they dont tell you is that while you sign up to usea sigle search, you are being signed up for a regular membership that they charge $24.95 each month, listed on your bank or charge card statement as CFK*PEOPLEFINDERS *******997 CA. In addition, you get signed up, without your knowledge or specific approval, for another service for $24.99 per month, listed as CFK*PF REWARDS *******997 CA.

They then charge you those fees each and every month. I called them to cancel last month. They refunded one charge, but not the other. This month, what do I find? The same two charges again on my statement.

Steer away from this site, like the plague.

Date of experience: August 10, 2017
Florida
1 review
1 helpful vote
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I just bought a one time background check on my x husband of 20 years. I made sure I was buying it for the right person and once I received it there was so much inaccurate information on it that I knew was inaccurate since I was married to him for so long. Even arrest records in states he has never been to. Thankfully I put it on my Amex since they are great at fighting disputes for you esp when you are a loyal customer but the representative at People Finder said with a smile in her tone that it does state in the terms and conditions you may not get accurate information. I don't mind paying for what I think I am buying. I did not receive what I should of. Their info is not up to date or accurate. Dont' waste your money with them.

Date of experience: July 24, 2017
California
1 review
2 helpful votes
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I had someone contact me from an unknown number and I wanted to make sure I was aware of who it was. So I did sign up for the trial and I do understand that the wording is there that says if you don't cancel you'll be charged X amount.

That in itself is a money trap. Of course I was just hours late of canceling and while looking for a way to cancel the membership it advertised to me to look at my own background check. I clicked on that and didn't realize I'd be charged $30 for just looking! I didn't even get a report.

Why would I not own my own information anyway! It's MY background check you don't think I should have the power to remove that? I called to remove my service and cancel my account and I nicely requested a reimbursement which was promptly denied.
My advice, just don't even use the service. It's an absolute money trap and not worth a single penny.

Date of experience: July 14, 2017
California
1 review
2 helpful votes
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Signed up for service today. Completed several searches. Results seemed incorrect, so searched phone numbers of people I knew. They too came back incorrect... all of which had been owned by a friend/family member for 5+ years. When I attempted to cancel membership, was charged a $2 95 cancellatarion fee. Spoke to customer service rep, she refused to reverse fee. Even though the information I obtained through the service was incorrect. Totally bogus! Buyer beware! O

Date of experience: July 14, 2017
California
1 review
5 helpful votes
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Before you sign up there is a place on their webpage that says it is very easy to cancel. Just login to your account, go to home, go to account, scroll down and click cancel my account. BUT... after you sign up and login and go to Home and my account, there isn't any "cancel my account" to click. Very frustrating.
Had to call my credit card company, etc. Gave them a 2 because I did find the info I was looking for. But take heed to the reviews!

Date of experience: July 9, 2017
Missouri
1 review
1 helpful vote
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Pretty good,
July 5, 2017

I don't understand the low reviews. The interface isn't pretty, but it does a pretty good job. Seems better than intelius and spokeo in my usage, but pipl seems to have a larger database. I may subscribe again. The thing with people finders is that you have to cancel your account and then they offer about ~40% off per month to stay. It is definitely not a scam. I used it to find quite a few people.

Date of experience: July 4, 2017
Texas
1 review
1 helpful vote
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Scam
May 22, 2017

Beware of using CFK People Finders. For one thing, their information is NOT accurate. For another thing, they automatically charge your account even after you have asked them to stop. They nickel and dime you with small charges, and if you don't look at your credit card statement, you would never know it. They are a SCAM.

Date of experience: May 22, 2017
Oklahoma
1 review
0 helpful votes
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$#*!ing scam
May 8, 2017

Got $#*!ing scammed, complete bull$#*!. I used this service one time months ago, and now im getting charged 19.99 for something i didnt use. Can't get a refund either.

Date of experience: May 8, 2017
Illinois
1 review
2 helpful votes
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I came on your site to sign up, because you said "A NEGATIVE" had been added to my account.

There wasn't a negative and I signed up for the 4.95, per each month. However, you charged me 29. N change.

This is false advertisement and I will let people know. I was under the impression that a charge would be 4.95 a month, so I called and cancelled and the lady did cancelled, ut told me that due to a background check that toy will keep part of my money. Which I consider highway robbery. You see I never select a background check... the link you provided once click after downloading your information changed and asked I. Order to get the report, make a selection and I did thinking the charge would be 4.95. I felt that the lady I talked to did not understand or maybe, due to my tone being of black, which I am an Indian that she made a decision to take my money. You see you do not have a rashness to even charge me the amount you did, because when you calculate you're either paying for a monthly or you are really paying for a background check.

Your site need to be well communicate with the truth and it can s not, which not only make your site cheat people, you also discriminate, because if I was of a lighter complexion and explained myself you would had given me a full Refund and apologized for misrepresenting your site.
A half star, truly no star...

Bailey

Date of experience: April 19, 2017
Indiana
1 review
2 helpful votes
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SCAM BEWARE
April 19, 2017

I got an email saying that a negative item MAY have been added to my public profile, and intrigued I wanted to know what it was because it didn't make any sense. That was my first fault. I paid for a 9.95 first month subcription thinking that, "Well if I don't find anything on myself, I can at least look at other people's profiles that I know". WRONG. Nothing popped up on ANYONE'S profile. Absolute garbage. I called and they said that the mail said it may so therefore they weren't guaranteeing there to be something negative added to my profile. Essentially a straight up scam. I screamed at her on the phone for how $#*!ty her company was, and she just said, "well I guess you can have your opinion, and its nonrefundable so I can't do anything for you"... ugh regret.

Date of experience: April 19, 2017
Oregon
2 reviews
12 helpful votes
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After a trail offer to check myself out knowing I had a background there site said there was nothing. So I called to get a refund which they gave me pennies on the dollar on what I paid they turned around and charged me again and again. When I called them to confront them I was told that my account had been closed so there is nothing that they could do. I told them that they are a fraud and any more charges I would file a police report. She then transferred me to a supervisor who was just a voicemail. Again don't use this site bad information and they will keep charging your account!

Date of experience: March 29, 2017
New Jersey
1 review
1 helpful vote
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Scam Scam Scam... BEWARE! A total waste of time and money this site wants nothing but to steal your information and your money and give you false information nothing I say or do is true

Date of experience: March 5, 2017
Colorado
1 review
4 helpful votes
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Total Ripoff
February 23, 2017

They get you sucked in on their trial offer. Then you cancel days later and they continue for months to charge you even though you follow procedures to cancel. You finally have to get your credit card involved. Even though they admitted the could see I hadn't used it. They refused to credit me back any of the unused period.(6months) The Supervisors at PeopleFinders are totally rude and talk over you. Nightmare. Buyer beware!

Date of experience: February 23, 2017

From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We...