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Paytm

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow RAJESH K.
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WORST SERVICE GIVEN BY PAYTM, THEY HAVE UPDATED WRONG RECHARGE AMOUNT RECEIVED WRONG BENIFIT. SENDING 15 EAMILS - THEY ARE NOT ABLE TO UNDERSTAND THE CUSTOMER ISSUE. CUSTOMER NUMBER VERY VERY WORST..

Date of experience: February 26, 2017
India
1 review
0 helpful votes
Follow ABHILASH R.
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Retrn lossed money
February 27, 2017

Its froad company. No customer support i was lossed ma '5225' ruppee on this paytm wallet. And not refund it their history ahows only up to 3 rd jan

Date of experience: February 26, 2017
India
1 review
2 helpful votes
Follow Adarsh K.
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Very low quality product are sold on this online sites even you may get better quality product at red light or footpath in less price as compare to paytm. So please never buy anything on this whether how much it look attractive on the site becoze they sell totally different product what they show.

Date of experience: February 24, 2017
Qatar
1 review
0 helpful votes
Follow Renuka V.
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Pay to Literate Robber
February 24, 2017

I am unable to login my app from 14th Jan 2017. I hv written them atleast 10times with token no. Generated but they are unable to resolve the issue and now even they hv stopped replying. They are not even refunding my paytm balance.
They are thieves. Modern robbers...

Date of experience: February 24, 2017
India
1 review
0 helpful votes
Follow Prashanth A.
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Shipment took 14 days to reach and cancelled by itself and refunded in 8 days, paytm is the worst online shopping site.

Date of experience: February 17, 2017
California
1 review
0 helpful votes
Follow Mehul J.
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No Customer Care
February 17, 2017

There is no channel to connect to Paytm... No Customer care...
Queries are not addressed likely as well..

Date of experience: February 16, 2017
India
1 review
0 helpful votes
Follow kesar k.
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No proper communication
February 16, 2017

There no proper channel to share our concerns. No customer care executive is available to respond to users' queries.

I am not able to add money to my paytm wallet. But there is no proper response form Paytm

Date of experience: February 15, 2017
India
1 review
1 helpful vote
Follow Hammad m.
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Once you buy it from paytm forget to return it bcoz this app dont have return policy. They just mail you and you will never get the response by call. They never return your things which you had bought from paytm. Buy and pay your bills from other app but DONT EVER USE THIS PAYTM APP

Date of experience: February 12, 2017
India
1 review
0 helpful votes
Follow siddu p.
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Blady $#*!ars. Paytm is robbers ther is not getting train ticket cancelletion option & ther is no one responseing users... blady costumar service r weast

Date of experience: February 11, 2017
India
1 review
1 helpful vote
Follow Abhijeet M.
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Paytm cheated with me
February 9, 2017

I am the user of paytm since more than four years & more than lakhs rupees of shopping I have done but this time I ordered gold coin & they send me silver coin instead of gold coin and now they are denying I Wil also post it to Facebook & will also tweet let the whole world knows about your fraudness. Fraud website will also tell my family members & friends that never to shop with your website. My order#
*******224

Date of experience: February 9, 2017
India
1 review
1 helpful vote
Follow akmal k.
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It is very difficult to refund if once transaction cancelled.
There is no customer support overall.
You have to wait for email
There is a Helpline number *******797 which is not reachable 24*7

Date of experience: February 8, 2017
India
1 review
1 helpful vote
Follow Tushar W.
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Once u buy the product if u want to return if in case of damage or any technical issue there is no easy way.
We don't have any easy customer support.
I am trying to replace the Philips trimmer as it is not working and still in warranty period. I m completely fed up. Worst experience in Online shopping

Date of experience: February 2, 2017
India
1 review
1 helpful vote
Follow Jasmeen k.
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Worse app ever
February 1, 2017

I have not recived cash back against an offer they are so fake payment is done on16 jan sitl a i have not recived my cash back

Date of experience: January 31, 2017
India
1 review
3 helpful votes
Follow SUCHETA J.
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WALLET TXN ID *******594: DATE: 20 JAN: TIME: 11:31AM
An amount of 3185 was paid to *******333. It also gave a message that the transaction was successful. THe number belongs to one of my vendors who then called me and told me that the number mentioned above DOES NOT HAVE PAYTM.
HE CAME TO MY BUSINESS TO VERIFY THE SAME. He has a paytm on a different number. IF the person does not have a paytm downloaded on his phone, how can a transaction go through. Moreover it gave a message of successful transaction.
I contacted paytm atleat 26 times to resolve this matter and every time they gave me a different answer. The problem is still unresolved and I continue to follow up. Most probably planning to take legal action.
The worst part even when you write to the corporate office, nobody reverts back.
Now you can imagine that paytm might look easy to you but the moment there is a problem, you will regret why did you download this trash.
Now Immagine if someone steals money from your wallet. Do you honestly think that anyone will help you?
Thanks

Date of experience: January 28, 2017
India
1 review
1 helpful vote
Follow Rajat s.
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Item return my cash back
January 20, 2017

Dove shampoo return in my cash back
Order no. *******947
Isko return hue km se km 20 din ho gye
Abi tak cash back nhi mila h

Date of experience: January 20, 2017
India
1 review
0 helpful votes
Follow vishnu v.
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Waste of time
January 19, 2017

Paytm refund 2 rs instead if 200 in cashback offer... GET100 is promocode... complete frauds...,... cheat... robbers...

Date of experience: January 19, 2017
India
1 review
0 helpful votes
Follow Babasaheb J.
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Very bad experience its asking mobile to send the opt and after entering its not accepting it.

I have already registered the mobile no so it should just send the opt so I can very and login. But its showing the error

Very worse customer support

Date of experience: January 19, 2017
India
1 review
0 helpful votes
Follow Chandan S.
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Return Policy of paytm is really worse, ireturned the product within one day, they picked up the product and after 4days they mailed my request of return has been cancelled.

Date of experience: January 18, 2017
India
1 review
0 helpful votes
Follow Rehan m.
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Paytm collecting shipping charges 300/- for 39/-rs if i purchased 10 above item's, outside in the market it costs 50 rs so waste to purchase in paytm

Date of experience: January 18, 2017
India
1 review
1 helpful vote
Follow Gulshan G.
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Dear Sir, after reinstalling my paytm account on same no and same mail id, my earlier wallet balance of Rs 7000plus is not showing in wallet. Its more than five days while during installation message appeared that earlier wallet balance will reflect in 30 minutes. No response on mail from feedback. Can you pl. Help. My no. Is *******348

Date of experience: January 15, 2017