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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was good but currently I have a problem and my payment is pending and it's taking a lot of time
Payoneer has helped our business grow worldwide. Thank you payoneer.
Lama Hotel
Email: *******@gmail.com
Phone: *******277 (Viber, Whatsapp)
Facebook: www.facebook.com/lamahotellukla
Instagram: lamahotellukla
Lukla, Nepal
I received my new card and activated it on the11th of august 2021 but funds on my old card and the new payments was not transfered to my new card till i called payoneer U: K: customer service. Lady at the phone fixed my issue right away wh, ch was great but although i received an email from payoneer notifying that transfer will be done why did i had to call? And if i hadn't how long more would i have to waite? Therefor 3 star at this time.
Professional and helpful staff. So in overall, i'm happy with staff.
My balance was blocked but now I am happy because of our payment is unblock by Payoneer customer excutive
Easy Transaction and safe. Very convenient and affordable rates.
The experienced was good, however the processing time for my request is a long period of time.
I called payoneer to update my home adress in order to receive a new prepaid card. The customer service employee has been very kind and helpful to me.
Excellent customer service the customer agent knows what she is amount, and her material she knows well.
I like that payoneer is free to transfer plus their customer care is excellent.
I'm very happy with the customer service personell for his understanding and cooperation with me and giving me the greatest assurances to get my account approval issues resolved with the appropriate department.
Representative was patient and very polite and managed to resolve my issue swiftly. Thank you for your hard work, this is an amazing customer service.
She is really awesome customer representative. She gave a her whole time just to help me out with my problem. Thank you ali. Your awesome. Best of the best representative
Registration process should be simple and fast processing. Rep should follow up if any issues. Instead of taking selfies should have the option to scan and submit
I try to open an individual account. The verification center asks me to provide business details but i have no business. The representative suggested to enter no-url.com in the questionaire. I hope it will be approved.
It's a good payment gateway. Not much of an hassle. Can work to make their app & website little more user friendly & smooth.
I had a certain issue with my account. Not gonna bore you with details. Needed to get it resolved. Called the customer care and received one of the best customer care support I have ever experienced in my life. Almost makes me wanna have more problems, just to receive A+ customer support. Professional, Polite, Respectful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members