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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I really love it its a very special pioneer global network
Thanks for your support. Nothing to say. Thanks for your support. Nothing to say. Thanks for your support. Nothing to say.
Very good experience always smooth in use the app was faster i felt very comfortable when i use it for my withdrawal s
I am really happy that i found Payoneer, because paypal and other online payment systems have limited features in my country. So with Payoneer I was able to do e-commerce business easily and effectively.
Customer service that was offered was of the highest level and not only did the rep listen but she clearly understood and as such provided a quick and simple solution that was really a "wow" moment for me. Excellent company that obviously takes its customers seriously as was very clearly with the 5 star service offered.
I cannot thank the agent enough for thoroughly checking and trying to give me solution. However due to the company policy, which I think is not susceptible considering I do not own a big company or not receiving large amount of money, the rule of 50usd minimum amount of withdrawal/payment is not friendly enough for individual/ small business like me. Please make it more consumer friendly as i believe that is your target.
I'm a remote worker and Payoneer has been the best solution for me to receive payments from Europe and USA. Is easy to handle an use it. No doubts when I saying that Payoneer is all that I need.
My airtime got finished before I could say my complains... Before I could drop my phone on the table and think of a solution.
Boom! The lady called back. In less than 20secs.
This beats my expectations.
Thanks Payoneer for helping us.
I have been using Payoneer since 3 years and it has one of the best International Payout service.
The customer care is extremely helpful.
A very hassle free platform.
The first time I am using Payoneer I received a payment from my new customer for Business once the payment was received into account, the account shows as disabled and balance blocked, and trying to contact customer care says that will take up to few business days to clear, and my new customer is pushing me for business, how can do business as my payment has been blocked by Payoneer. It's a big amount as *******. 00 Canada Dollars. I am totally disappointed to do business having an account with Payoneer.
Please understand Dear Paynoeer and do the helpful so that my business will run smoothly.
I had issues of payment pending for days and I was so worried that I thought about contacting payoneer on call I'm so glad everything worked out I really appreciate y'all. This the best I've met so far
My client from the USA suggested I use it. And trust me I'm loving it. :)
Good very nice to talk with customer care. Waiting for my account Approval, as it is getting delay alot
Very satisfied with customer care center service thank you
I lost my contact number on my profile setting and had to change it. The system does not allow you to change a mobile number and Elmerina at the support centre who I spoke to once I contacted the support centre, gave me a very professional and excellent service.
Anna was excellent and thank you she was polite clear and fully resolved my issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members