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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I liked how fast the calling service took to answer me call, very nice person and kind.
I desperately need an early confirmation of my Payoneer account, as my last date on the eBay website is approaching.
Joan checked the documents I sent and promised that I would receive a confirmation for my account as soon as possible.
I am very grateful to her.
Thanks to payonner for always been there for support and help to Entrepreneurs in developing their business
Great, but some services can be added some purchase with email receiving money from individuals easier.
Very good people customer friendly
But sometimes its difficult to get all the requirements they wanted at the moment
Hello sir I am repeatedly informing the paytm team. But till now my pennier has failed to tell why my payoneer is not getting done. Where is my payment stuck? If you guys do not give us complete information within 7 day, then I will go to consumer court against you guys.
Very warm and welcome understood every thing very clearly very helpful. Very good customer service skills. Great job
Excellent cooperation to work with, really appreciate for helping me jessie, i am waiting 14days to me to make my withdraw again
I received great services, But my Issue still not fixed but I strongly believe within next 24 hrs everything will be resolved.
After much frustration, I was trying to find out why my purchase orders from Amazon had not been completed.
Thomas walked me through the process of checking my account and payments made to it. Then he explained that the problem happened because I had not downloaded money to my new card. He explained how I should do it, and it worked, then he showed me how to make sure the problem never occurs again.
Speaking with Thomas was a real pleasure and he brought light on a stormy, rainy day in Kingston.
Sending my THANKS in his language: Merci Mil Fois, Thomas!
And in my Jamaican way: ONE LOVE!
Payoneer always provides an on-time solution and care about its customer's concerns. Much appreciated.
Awesome job and helped me to figure out my problems.
Excellent...! After so many days the problem is resolved by Erika... Thanks a lot.
I am happy because the CSA understand my needs. And I hope I can really connect my Payoneer to my GCASH APP... because He assured me that he already unlink all gcash numbers. So my next step now is to call gcash hotline to solve their issues on my error prompt to my account,,,
Truly kind, knowledgeable and effective customer care over phone. Really appreciate the care and quality service.
Great communication services.
I'm very happy.
Please It will be nice if you have customer service that can also speak French to help us.
Thanks for your prompt assistance.
I really love it its a very special pioneer global network
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members