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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They have different type of Global payment service currencies. It helps to reach our goals
Thanks Payoneer.
The CSR was excellent in giving service, was able to resolve my issue, was nice in putting me on hold, was able to answer all my queries, and was fast and reliable.
I have been using payoneer, since last 2 years, and make all my freelance income transactions through, Payoneer,
Thank you payoneer, for being a such a great bridge, for us.
Please avoid delaying your client's money for no good reason
I am very happy with jam **************
She is the one of the best employe of Payoneer
And she solve my problem with in 2 minutes
I hardly call customer support at Payoneer as everything works perfectly for me. When I faced some issues recently they went above and beyond to solve my issue. Amazing Customer service they have.
I understand that you have many customers, however to wait for 4 days is too long.
He was very helpful. I enjoyed with him talk. Thanks for your help.
I have been using PAYONEER since 2016 and it has proven to be a reliable, trusting method to receive my freelancer funds via Upwork and other platforms. Thank You for continuing to improve the service for us freelancers and small business owners!
Payoneer is very helpful for international payment. It's make our global work very easier.
Thanks to Payoneer
And wish this payment method will be more easier to use.
I decided to deal with my payoneer account again after a long time. Then I try to login my payoneer account but, My Payoneer account was temporarily suspended due to an extended period of inactivity. Finally I informed the customer Care service to draw your attention to the reactivation of my account. I got a very positive reply to it and my problem was solved quickly. I'm very happy about that and Thank you so much for your fast response.
It was wery kind and good people they understand me and solve my issue thankyou so much
I had no issue with Payoneer. Very easy to use, ready to help customer care service that answers to issues raised.
The Representative is amazing and help me resolve the issue. Thanks again.
Please reopen the blocked accounts we are facing so much trouble in getting our payments and more over our payment has been stuck kindly do some thing
I had an issue with my account balance not showing on my Mastercard. Was resolved quickly. Thanks.
The Customer care that attend to was clear, specific, fast, professional and handled the issue well. Kudos Team Payoneer that was beautiful
Its been 10 days since I persisted in trying to settle in as a new client but these great team members tonight helped me settle the long term headache. A big shout out to Chris who stayed on and had this laid to rest. Not to forget Charmaine who followed up even when the internet acted up. You deserve a special appreciation for the great job
Although I tried to call a several times to get in touch with a payoneer assistant at the third time a very good English speaker successfully helped me a lot to feel better about my incomes. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members