On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was unable to finish over the phone the service, but Shane sent me a follow up email immediately.
I created two accounts by mistake and after calling payoneer Customer care, They solve my issue immediately by closing This account *******.
Thank you again
I am very satisfied with Payoneer customer care services. I was trying to solve my problem but customer care representative just resolved my issue very quickly. He was very gentle and polite. He understand my issue very well and make a solution for it. I am very happy with Payoneer customer care.
My experience with Payoneer has been great so far. I am only worried about the time it takes to deposit money in my bank account. I would appreciate if the waiting time was shorter.
I had some questions and I got my answers to the point.
I have an account with Payoneer from 2013, honestly, they are the best in the market, along with transferwise. Competitive fees, outstanding customer service. I'm grateful for having an account with them.
I have payoneer account but my account is not work please solve this issue
Thanks.
Was good if I recurrent payment today will be more happy
My payments were pending for a month. I tried a lot but the issue was there. Eventually, I called the Customer Care center in UK. The issue was resolved within few minutes.
Thay respond emediatly and do the needful, i think becuse thy have the perfict manger who had train them good, wish you and your team the best and best regards
The Customer Service agent was very polite and She answered queries. I am so thankful for the positive response.
If you can choose, call them. I was waiting for 20 minutes in the chat and it always says that the waiting is five minutes. I called and they answer in the minute and the solved all my concerns.
Thank you for your Cooperate with me, I highly recommended your services.
For second consecutive months, I payment got blocked. I am very dissatisfied.
Thnx so so muchhhh guys, u r awesome!
I applied for the lost cards and got the best support from your teammate!
I was worried about my fund transfer because until now it's not showing in my bank account. I called the bank and told me that it will take 5 to 6 business days and my worries are still there. So what I did, I called Payoneer customer care instead to confirm my pending fund transfer. And glad that the customer service I spoke with is very accommodating and knowledgeable in the services that they're offering. So I got my answer and my worries are gone.
Brilliant Experience. I got a lot of help. I think he is an honest man who has helped me
Thank you so much
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members