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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I lost access with my mobile number that is registered with my payoneer I want the two step verification to be remove
No fee charged for both payments received and withdrawal.
Quick support for our issues.
But we suggest PO to show your customer support contact number on PO website, so we can easier reach you.
Thank you.
Great customer service representative answered questions and was understanding and polite.
She was right and queue to answer the phone and being polite.
In that short time not even one rude behavior.
Plus she has manners.
Hopefully the payment I made go through
On the other hand Payoneer could have sent me a email saying my payment is pending for a while and fix the issue.
The agent is very polite and comprehensive and she tried to resolve my issue professioanally. Thank you
Great experience but having issue in withdrawal my balance amount from payoneer to my local bank account please
The one i spoke to was very helpful and i am happy
Worst experience with verification process, worst experience
The customer representative was 10
Nice, kind, patient, very professional, fast care, great service.
Called payoneer and they responded very quickly. Thank you so much. You're the best.
My experience was excellent with the representative.
I uploaded my document and identity card. Identity card had been approved but the docunents were still pending in review and i didn't get any approval email as well. That is why i called and representative told me in very gentle and professional way that the account has been approved. Overall, I am satisfied. Thanks anyways.
I have a good experience with the customer support.
Having issue with my verification, and if they want me to take Selfie I will, cus the I'd face is little dark.
Not happy at all with that
It was really a very good experience dealing with Payoneer.
Started the Process on May 28th 2021, Still waiting for the review of all the documents. If any of the documents does not pass the review, they send a mail to submit the information again. But once you visit their verification centre, there is no option to upload it. You then have to raise Chat request and then the representative will submit for us. Its exactly 4 months and still no sign of the account being opened and Ebay has given a deadline of October First week.
Guy was so nice and he tried to resolve my problem and also to help me.
Every time i ask for bank account they provide them to me
I love payoneer.
Please help me have my account details back. I cannot create my own account since someone used my credentials
Payoneer providing very good services around the world
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members