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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Overall satisfactionOverall satisfied, the account registration problems and virtual card number application problems encountered have been solved, and now it is basically no problem as long as the withdrawal can be done correctly
It was nice experience resolved my query n was easy to convey my concern n got connected quickly with customer care agent that was plus point
Llamé porque tenía unas cuestiones logísticas y en menos de 10 minutos se solucionó
I have been using Payoneer service since 2021, they are the only one who satisfy all my needs, the support is very good, various bank accounts, low commissions, no bureaucracy. Works really well for me. Also the virtual card works everywhere, also very good experience
There was no wait time for assistance and my problem was easily solve.
Muy buena experiencia! Excelente comunicacion! Rapida atencion!
The agent was very kind and patient, I recommend Payoneer
Quick and easy he's was also professional. My quarries was answered properly
It was good experience to communicate with Payoneer hope my last step of account creation will be done soon.
Más de 15 días con la verificación de cuenta pero fue solucionado gracias a la atención al cliente
ฉันได้รับบัตรเปย์โอเนียใหม่ และทำการแอคทีพ แต่ฉันอาจไม่เข้าใจขั้นตอน ฉันกดตามขั้นตอน แต่ผิดพลาด มันทำให้ฉันได้บัตรเสมือนจริงมาเรื่อยๆ 2 ใบ ฉันเครียดมาก ไม่เข้าใจระบบ จึงทำให้ฉันต้องโทรหาเจ้าหน้าที่ ซึ่งฉันพูดและฟังภาษาต่างประเทศได้ไม่ดีนัก แต่เจ้าหน้าที่ใจดีมาก รับฟังฉันจนเข้าใจ และเธอสามารถส่งวิธีการแก้ไขมาให้ฉันทางเมลล์ ทำให้ฉันแก้ปัญหาได้ แต่ฉันก็อยากถามเพิ่มอีกครั้งว่า บัตรเสมือนจริงที่ฉันได้มา 2 ใบ ฉันสามารถยกเลิกมันได้หรือไม่ ขอบคุณมาก
Tuve que hacer un pago el día viernes pasado por una compra de ******* dólares de pasajes aéreos para 11 personas. El personal de la aerolínea comenzó a cargar los pasajes individualmente pero al llegar a un monto de aproximadamente 4000 dólares no pudo continuar el proceso porque le salía denegado el pago de los restantes pasajes. Llamamos al teléfono de customer service y después de múltiples explicaciones y gestiones nos autorizaron el pago de un monto para llegar a 10.000 dólares. Pero tuvimos que dejar 2 pasajes sin comprar porque no nos autorizaban un monto mayor a 10.000 dólares. Quisimos volver a finalizar la compra el día sábado pero en el sistema aparecía como monto disponible la cantidad de 26 dólares a pesar de que ya estábamos en otro día y que teníamos en la cuenta mas de 3.000 dólares. Recién el domingo apareció como disponible la cantidad total que tenemos en la cuenta por lo cual recién mañana martes podremos finalizar la operación. En los próximos días tendremos que hacer otra operación similar y realmente va a ser otra vez dificultoso pagar un onto de aproximadamente 12.000 dólares.
Rápida atención y resolución del problema
Muy amable en su atención
Available balance was reinstated and the issue was resolved in a prompt manner
Espero Sea todo un éxito que resuelvan todo mi problema muy gentiles los operadores
No si si es util, son los unicos que piden esta operacion
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- Suspicious reviews are flagged by our algorithms, moderators, and community members