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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I used it and I really liked it. It made it easy for me to receive payments.
I don't have mmuch experience with you buh im hoping that i made the right opening an account with you
It was amazing. I love it. Great Customer Care Agent.
Very slow process of withdrawal. Kept saying that it's up to the bank, tried calling my bank three times, they said they cant see a withdrawal to my savings account from payoneer. I don't know why theyre doing that.
Review was very fascinating Your service was great Your associate are well knowledgeable and well spoken
The best online bank and most reliable and acceptable
I am still trying to link my payoneer to paypal and I am unable so am giving it some time and try again.
Como un profesional en desarrollo de aplicaciones y servicio de diseño grafico en latinoamerica he encontrado en Payoneer un aliado para la recepción de los pagos de mis clientes ya que para nuestro rubro como freelancers y en países de américa latina es bastante complejo para algunos... Gracias Payoneer continuemos trabajando juntos
Turley amazing I hope it runs smoothly thought the years to come
Very good service and I am impressed by customer support they work proper
I talked with them but there is not a proper solution but it can be if its verified they told me you have to submit the company bank documents I have submitted now see what happens?
Desde abrir uma conta até resolver problemas que, por ventura, surjam, estou bem satisfeita com os serviços prestados. O aplicativo é de fácil utilização; abrir a conta é simples; o atendimento é rápido e atencioso.
So far so good. I am looking forward to even better experience with you.
The only problem was that you guys take alot of time to verify the documents but I guess it's because of the load you might having so it's completely fine otherwise your services are great and I recommend everyone to open a account in Payoneer
谢谢，我从完全不懂派安盈到成功申请账户，客服小姐姐给了我很大帮助，可以把辛辛苦苦做汉语老师赚的钱提出来了，感恩
He resolve the issue well, he was patient and understanding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Yolanda,
Thank you so much for sharing your review. We understand that you enjoy using Payoneer and we are happy to hear it.
At Payoneer we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. If you feel like there's something we should improve, please feel free to respond to this message with more details and a reference number. We would be happy to look into it for you.
If this is not the case and you are happy with our services, please kindly consider adjusting your review's rating. That would mean a lot to us.
We truly appreciate your feedback that helps us grow!
Best,
Kiara from the Payoneer team