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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer muy agradecido ha sido una experiencia super genial gracias por siempre estár atentos, servicio eficaz gracias por sus excelentes beneficios para con sus consumidores. Doy fe que es una tremenda y segura plataforma para poder acceder a nuestros ingresos sin mencionar los buenos beneficios! Recomendadicimooooo.
Hasta ahora, mi experiencia con la app ha sido estupenda. Además de que me facilita recibir y enviar pagos, es excelente y segura. La atención al cliente es efectiva, rápida y muy amable. He probado varias apps parecidas, pero ninguna como Payoneer. Y encima de todo, nos premia por usarla. Yo estoy feliz con todas las funciones y los beneficios que nos brinda.
No tengo quejas, me ayudaron con mi necesidad y disposición. Esperando poder recibir mi tarjeta lo antes posible
No todos los bancos son así de inclusivos frente a los orígenes de los países, aun teniendo todo el servicio en remoto, la calidad y cercanía hacen el espacio ideal para sentirte satisfecha con el servicio
Auto answering sometime doesn't help much and not solving problem.
Payoneer is a good resource to use in the US and outside of it, it has been a good experience, worth saying it changed my banking experience.
The customer representative was very attentive and was able to clear my request fast and efficient.
The best experience, I know there are some issues with the loading card but it's okay.
The agent was great however the app needs to improve a lot
Good experience given by Payoneer Customer team and the team helps to resolve issues within a second
And thank you sir for helping us in any time
The top-op option was removed and I really needed the money on my account to withdraw and you guys were able to help me out. Appreciate the help.
Horrible experience. I made a request for a payoneer card but they put my account on-hold pending a review. I sent all the documents they required but still haven't activated my account. My business is affected due to this. It has been 8 days! Support can't do anything. What's up with your verification process? It's stalled.
The best ever I recommend everyone to use payoneer
Muy atenta atencion al cliente y respuesta rapida gracias por la atención
He usado Payoneer por varios años y hasta ahora es un servicio excelente, casi perfecto diría. Me sirve en gran medida para cobrar por mis servicios en línea y luego transferir los fondos a mi banco local, de forma bastante regular y sin problemas.
Thanks Payoneer Team
For open my account and all issues fix my problem
Now I have only one issues when I click varification then I didn't get any otobi talk Payoneer team they told me please try again one hour later thanks I'll try
I am giving 5 star rating Very good Payoneer services
My priorities was met I got to resolve my issues in minutes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members