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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was very easy and me request came through very quickly
Very convenient and safe to use payoneer. I will continue to use payoneer for my business.
My issue was resolved quickly. She listened, provided options, and understood her job exceptionally well.💕
It was fast, informative and the resolution was as expected.
Demoran mucho para dar una respuesta y solución, llevo más de una semana tratando de que me colaboren con el tema de mi cuenta y no ha sido posible.
You have the best customer support and this goes a long way with helping the global business community do their business with a lot of ease with payment processes
I was delighted by agent's patience and consideration of my challenge.
Thank you payoneer for solve my verified account! Just take 15-20 minutes to verify my account.
Quick and helpful. It's really a good experience. I like it.
Le service client est très réactif et a répondu à toutes mes demandes.
I will check that my issue is resolved or not. The other day my transaction was cancelled due to review
My experience was good with this application it's so helpful for me to get payment from all world around
My money was received by Payoneer on the 1st of July. Today is the 11th and it still shows as pending after days of chasing up whith Payoneer and being told it will be available tomorrow. Yesterday I was told it will be a week as they have 'internal problems'. Yet their website states that all systems are functioning correctly. Someone is lying and I want my money NOW.
Red is the best customer support ever. He had gone beyond for me, to help me with the issues on my account
I have a problem and a questions about my account and you solved it easily.
Thank you for helping me out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members