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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Live chat
September 7, 2024

I want to live chat with Payoneer but there is no option showing live chat only send message option showing

Date of experience: August 28, 2024
Thailand
1 review
0 helpful votes
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Customer service
September 7, 2024

Fixed my issued very fast.
Fully satisfied.
Listen to my issued and point the issued very accurate.

Date of experience: August 28, 2024
Philippines
1 review
0 helpful votes
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Payoneer Verification Process
September 7, 2024

The customer service is very helpful and I would definitely recommend Payoneer. Payoneer is awesome!

Date of experience: August 28, 2024
Paraguay
1 review
0 helpful votes
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Great Service
September 7, 2024

Payoneer is the best service for remote workers, and their customer service always get things done!

Date of experience: August 27, 2024
Philippines
1 review
0 helpful votes
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Uploading photo
September 6, 2024

It was hassle because i've been trying to contact payoneer for the past 4 days, but after the customer care help me I'm all goods.

Date of experience: August 27, 2024
Philippines
1 review
0 helpful votes
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Waiting time
September 6, 2024

Waiting time is long but i manage to wait and i am used to wait longer than expected

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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改进验证方式
September 5, 2024

其实都还可以,只是在申请账号的验证阶段,一定要提交的水电费单据上要有我的名字,这个上面只有地址,没有体现我的名字,这个事让我难以解决。

Date of experience: August 26, 2024
Nicaragua
1 review
0 helpful votes
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Tengo casi 10 años trabajando con Payoneer y siempre que hago consultas a los centros de atención al cliente, recibo soluciones rápidas y respuestas claras.

Date of experience: August 26, 2024
Pakistan
1 review
0 helpful votes
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Professional
September 4, 2024

Very good in resolving problem and have a good attitude

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
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Excellent work
September 2, 2024

My experience was good to talk with a lady I forgot her name but she helped me

Date of experience: August 23, 2024
BO
1 review
0 helpful votes
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So so, since my address was modified without my permission leading to the current problem I'm having

Date of experience: August 23, 2024
Pakistan
1 review
0 helpful votes
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Excellent
September 2, 2024

Excellent experience with payoneer. They respond timely and quick service

Date of experience: August 23, 2024
Nicaragua
1 review
0 helpful votes
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Bien
September 2, 2024

Bien me gusta, aunque tienen sus defecto por mejorar

Date of experience: August 23, 2024
Nicaragua
1 review
0 helpful votes
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N/A
September 1, 2024

Really good communication, really good english,model agents ;)

Date of experience: August 22, 2024
India
1 review
0 helpful votes
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Good experience
September 1, 2024

I am happy with payoneer service, I have registered to receive the payment from my overseas.

Date of experience: August 22, 2024
Algeria
1 review
0 helpful votes
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Good experience
September 1, 2024

This is the best solution for businesses. Has all what an online seller needs.

Date of experience: August 22, 2024
South Africa
1 review
0 helpful votes
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I am learning!
September 1, 2024

Payoneer is opening so many options and tools to move forward in my business

Date of experience: August 21, 2024
Sri Lanka
1 review
0 helpful votes
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Customer Satisfaction
September 1, 2024

The girl who handled my inquiry over the call was very pleasant and very helpful

Date of experience: August 21, 2024
Ghana
1 review
0 helpful votes
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Excellent
August 29, 2024

The customer service lady was very nice and helpful and I was able to get the answers I needed.

Date of experience: August 19, 2024
Alabama
1 review
0 helpful votes
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Customer Service was excellent
August 29, 2024

I called with a login issue and it was solved promptly

Date of experience: August 19, 2024