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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was so easy to connect with the support team, overall 10/10 for management and customer support
For a newbie you might find it hard to access somethings on this banking platform, however I love the easy response and the consideration from the customer care services whenever someone comes up with a complaint.
Es excelente y los servicios que me brinda no los encuentro con otro! Y lo mejor es que si puedo tener una tarjeta débito
Shift transaction / good customer service / able to answer all of my questions
I had an issue trying to register with payoneer, my service operator identified the problem, figured out a customized solution and cleared the way for my journey to success. If it worked for me, you know the rest.
So far am ok with my experience on the app. Great app
Straight to the point and accurate. Authentic and satisfactory
The support agent Diego was very knowledgeable and helped me by answering all my questions
Had a great experience so far with reps from customer service, hight attention to detail, good level of empathy and speed
It was great service I've received. She was provide me proper guidline. And try to solve my issue. I'm very happy for her service.
I am delighted with the Payoneer team's unique and super quick support to its customers. Go super Payoneer.
It was great because i first had this weird email saying my account will be closed so when i told the agent she understood my problem and acknowledged it wasn't me and helped me not lose ky account
Best platform to use and do your business. Fast and reliable, I recommend it to anyone to use for their business.
Usar payoneer me solucion muchas cosas, incluso en mis viajes! Asi que muy agradecido porque siempre responden mis dudas
I opened my Payoneer account and not getting g the receiving payments. I called and Diego resolved it in 2 seconds.
Hopefully this will be my only interaction.
Also, I was all week frustrated with tha FAQ and support center. And Diego resolved it in a quick and very afable call.
Best Service and Best Customer care.
I know English, but I can't speak fluently but the customer who guide me he is the best
Thank you for taking the time to care, and help me with a difficult situation!
I sign-up with payoneer for e commerce business and i am happy with this service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members