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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The customer service exceeded my expectations. The agent solved my request in few minutes. I am really thankful!
I have a card from them, since 2 years ago and I don't have problems, everything works fine and their support are good too.
Payoneer is the best. Fast, reliable, awesome customer support. I found Payoneer the safest platform on the Internet!
Fay knew exactly what my concerns were, unlike previous experiences I had with live chat. I was able to update my information without any hold-ups or confusion
Great alternative to PayPal since it supports more countries. Excellent service and customer support. I will highly recommended!.
It was a great experience with customer service of payoneer. They gave solution to my problems within no time and I am happy with the service. Thank you...
Outstanding Experience with payoneer support centre. Very polite and professional communication with the quick solution to my problem.
Thanks ianne for his great support and assist me what I have to do. Very much helpful he was and very happy to talk with him.
Thanks. :)
Very quick response, very accomodating. The staff is very polite and act immediately action to my concern.
Payoneer is great and and easy and fast payment method. I can take money from my client through email request.
The support service did an excellent. He was competent, polite and very helpful.
He solved my problem in a short period.
It was good to have a live chat support. Excellent work. Will recommend to my friends very strongly.
Anytime I need an enquiry about anything, they are most helpfull.
Also I have lost my card, I requested a new one but my old one was returned to me, and support fellas were happy to re-activate my initially lost one(returned one).
Only words of praise to this service!
Happy to connect with him I lost my card and he helps me very well thanks. :) :) 5 stars for her services.
Quick & easy payment processing. Great and professional customer service providing quick problem-solving solutions.
You are great help for us. Keep uo your excellent work. Person that asissted me with my problem was clear and explained situation clearly to me.
Sin duda quede encantado con el servicio, y la profesionalidad, del equipo de trabajo, respuesta rápida y precisa.
I am more then satisfied regarding Josh feedback and professional output.
From the last time, I can see you service has new level in feedback, and all the best as I can see.
I have found that payoneer having awersom customer support in order to cater their valued customer all around the world without.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members