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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Can easily transfer any currency to india rupees within a reasonable time... and without any trouble... easy to register... easy to login... easy to access...
I like the service of Payoneer and I want to stay with it. I recommend everybody to use the service of Payoneer.
Evan is very caring agent payoneer have. Payoneer is such a good company because of workers like Evan. I am so thankful
Thanks payoneer
Thanks Evan
Back in 2008, when i started using Payoneer, that time it was not so easy to get a debit/credit card in my country to make international transaction. That time, only Payoneer helped me out. I am grateful to Payoneer for so long service. I am using Payoneer prepaid card since 2008 and since then suggested lots of people to use it. I wish all the best to Payoneer team.
Great service, customer service i recommended to any one for his business
I am happy to have account with them always answer questions and concern
I am using this service since 2016 and seriously this service is very fast and customer service support is great.
Very helpful and friendly i feel very good to get assist from her it was a pleasure to talk with her she is the best
Great Service by Payoneer, would definitely use it and recommend it, Mica was really helpful to me with all my needs!
Waiting for a problem to be fixed Please see attached file
I get cs service that is very satisfactory, because the discussion directly to the core of the problem, the answer of my question also quickly responded, I like this kind of service, hopefully my problem quickly resolved as promised
Nice services
I used payoneer services and i found it very nice easy and user friendly.
I like to say my friennds to use this services
Got unable my billing service, and they just tell the why this happened, meanwhile I get them to understand that I never got any notification about this changes and i haven´t been able to reach the right one of costumer support.
It took a whole month of correspondens with the Eurpean Payoneer office to prove my identity and location, during which time my account is locked.
And than it took hours of getting help from your Israeli service workers to fill up your preposterose new forms. All for Payoneer permission to let me enjoy my savings.
Dear Ruth,
We are happy to hear that your matter has been resolved. We also understand that you had to wait for it to be resolved and apologize for the inconvenience that you have encountered.
In most situation, our support representatives are able to assist customers immediately and solve problems on the go. However, some of the cases demand coordinated efforts of different departments or time-consuming investigations. Handling time for such cases may be extended.
Our ultimate goal is to provide you with the highest quality customer service. We are doing our best to optimize the procedures and reduce handling time even for most complex issues.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. We deeply appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team
If you are not in the US. You are able to recieve payments. YAY! And you can also shop in US currency without having to worry about the exchange rate. I don't quite understand the other rates listed on the card but that's fine and they have very good customer service. I think a plus is also that they have live chat and have extended the hours. I am upset though that once I cancel an order it is hell because then the money still ends up leaving the card.
I have used Payoneer for a year now and am happy to say it has been a pleasant experience with a difference. No hustles as I can withdraw my money from anywhere in the world. Also, simple procedures and secure.
Thank You for such a service
Great customer support. They are quick, efficient & professional. Always helps me with any issues I have and help clarify any conflict. Thanks a lot :)
I've been using Payoneer for years and I never had any issues with the service. I get my money real time when I need it, which is very helpful for a freelancer like me.
Just awesome. They are able to solve my problem with professional way. Actually I have faced with a problem but they solve the problem.
I am very satisfied Payoneer system and peoples that work at this system. Got needed help. Thank you for all things that you did and will do. Good luck.
The customer service exceeded my expectations. The agent solved my request in few minutes. I am really thankful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Sam,
It looks like you are referring to our 'Make a Payment' service. Please note that this service is enabled for account holder's after they have shown activity in receiving payments to their account. This service allows you to transfer funds from one's Payoneer account to another free of charge.
If you have any further questions, feel free to send us a private message here.
Thanks,
The Payoneer Team