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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have been using Payoneer since 2010, and I have ordered three cards using their services during those years, until today and I never even got any promos from them for being one of their loyal customers!
I am very disappointed about it. Payoneer only gives promos to users who are new in their platform.
But at the end of the day. I still can't resist myself using their Payoneer card. It does make my life easier when getting payments from my clients. I only wish they still value their old customers like me.
Glade to have customer service like this. Reply so fast and clear. Good recommend and kindly when I write not clear but they can understand what I mean.
I have been dealing with Payoneer for about 4 years now, never had an issue with them. They always provide enough help when i request something from them. I highly recommend them.
They solve my problems very fast. It was a great experience with the Payoneer customer care representatives.
Great support, fast services, resolved my problems and sure i'll recommend it for my friends
The platform is easy to use
Concerning my case it's of great help but the things they require me to submit some are quite impossible but appreciate the efficiency thank uou
I had some issue related to payment. It was solved quickly. I am very happy and recommend it to others.
I'm losing ~15% on each transaction. Payoneer fee + Mastercard fee + cros-border fee + conversion fee + coversion rate. OMG
The payoneer is the best payment method. They are very friendly and professional. I will using it and suggest to use my partner and friends.
I have very good experience and god bless you Payoneer. I will suggest every person to contact payoneer if you have any query.
Great experience. Service is too good. Thank you very helpful guy. I prefer to other friends and family members to use payoneer service its very great service thanks again thanks,..
Everytime i had an issue or what ever the customer live chat is really awesome. Got my issues fixed in no time
Short wait in line only, friendly lady, professional, quick. It is very easy to talk to them, they check what the problem is and let you know exactly what you have to do. Have had to call several times already, always the same positive experience
My experience with payooner has been great and i would greatly recommend it to anyone who uses global transfer services.
I commented "uncaring" which is meant for payoneer's philippine office. A real epitome of bad business.
Very professional chat support. I'm a chat support myself so I know how to deal with the customers. Ms. Mica nailed it. Please keep her.
Am so appreciative talking to one of the reps. She was polite, helpful n ready to walk me through my questions.
Help me to know reason of issue: great worked and keeped client satisfied, it's that what matters. I hoped my problem solved, but it's not in hand of agent, so good support has in Payoneer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members