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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My experience with Payoneer is excellent always quick and secure, when I do a payment or I receive a payment is always in the time that is expected.
Customer service was very helpful and loved speaking with him. He helped me with exactly what I was calling for. Would recommend for sure
I was on the phone with a very pleasant person, very professional at all times and willing to help with my request. Hopefully I will get my card soon and start being part of this family!
I received a great attention in live chat. It was very fast and helpful. Payoneer is a great enterprise and help freelancers like me to grow up in the web
Very polite people to help you! They provided the most helpful and appropiate responds you can just receive.
Listened to my questions, researched the information and provided detailed answers. Polite and professional,.
I got locked out of my account and the Customer Service rep was very helpful and polite. Plus the wait time was awesome.
I like payoneer,, very easy to use. Customer service are polite and reliable. Everything is easy to understand and follow.
I liked your costumer service. It takes care of the costumers, it checks the constumer information for security reasons and gives the maximum efforts to help them.
Thank you so much
The staff assisted me with great professionalism and courtesy. In a short time they managed to satisfy all my needs.
Sincere congratulations
Before Payoneer I had to give up on my dream to work from wherever I liked as the other payment options to my country is ridiculous. Payoneer made my payment process smooth and almost instantaneous. May God bless this team!
The lady that I spoke to was very quick to know what my concerns are and was polite. Customer service is very commendable. Thanks for your great service.
Using the service to receive payment from anywhere around the world, is the best experience ever. The feeling is out of this world and their services are second to none.
Payoneer's customer support has been my best friends, since I started my dispute for ATM withdrawal. They are fast, and very professional. You guys are the best!
Excellent service. I like it very much. Live chat has given me very nice service. I am really very happy.
Issue Solved Within 10 minutes Via a live chat
Really appreciate having a bank like this one
Cool Transactions - Great Customer support
Payoneer Make My Life easy. I am able to do international transactions and get paid. I would recommend Payoneer to whoever wants to receive their money in time.
Payoneer site is a very nice site and they are very interested in people. Thank you very much. Thank you very much for taking care of me very well. Thanks for the payoneer platform.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members