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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer allows me to manage accounts form anywhere around the globe with secure and quick precision. I couldn't do it without them!
Excellent customer service. John was very helpful with resolving my issue. I was able to fix the issue immediately
First time today I have spoken to Payoneer, the service was very good. I need ed to change my pin number and it was easily explained and was done within two minutes. Thank you
Customer support is great anytime from 9 am to 8:30 pm Mondays to Friday. It was fast and excellent. I will like to recommend Payoneer to friends and family members.
As a customer, I should have right to delete my data and documents.
Also, I should have right to get any information about my account.
I was selling Teeshirts through Teesprings when I opened my Payoneer account. The problem is that the account was opened at the end of my a Teesprings relationship. The Payoneer account was opened with a min amount under $25, however min withdraw amount is $25. The problem was with transferring my. The Payoneer staff was very accommodating by lowering the withdrawal amount which allowed me to transfer my money.
They were smart and professional aND was very much impressed with how they helped me out throughout the whole process.
Loved Yazeed's support a lot. Thank you for your kind help! He assisted me in my every question and helped to replace my lost Payoneer card in several minutes. I will highly recomment Payoneer to everyone I know who may need it. You're great folks!:-)
I was here to solve some issues about a payment. And I'm amazed by the quick service. I highly appreciate.
I am having a good experience till now but in future i am not sure about the services but i must say that they are very fast and trustworthy
I am fully satisfied by the services from Payoneer, and i will continue use my all relevant activities through these services.
If you haven't joined Payoneer, please join. Payoneer to me is better than Paypal, wonderful company
Thank you for your help, for now, I still have a problem to set my account in a dollar, I want to get the money in dollars when I make a transfer to my bank account in Israel
They make you wait if you are seeking a refund for any payments that you've made to a merchant and needs a refund. Then conveniently after 3-4 weeks, they tell you that since the payment was processed more than 10 days ago the money cannot be refunded back. STAY AWAY. This is not a user-friendly system especially for those that are paying for a service as the money is not in an escrow- they take absolutely no responsibility for the money. I have worked with other payment companies which have much better customer service. I have no idea how the US allows such companies to exist where you can lose your money with no way to get it back -
I am using Payoneer now more than one year and very happy with the service and features they provide.
I requested a payment from my company on May 18th. It was then under review and was just approved on May 24th. I requested a bank transfer immediately on May 24th 6:00 PST. They said it's gonna take 4 business days.
SO WHERE IS MY MONEY?
Questions get answered within mins, and great service as always. Just payment gateway is the only thing they need now to beat any payment gateway including the giant PayPal (worst on policies)
It's been a year since my enrollment in Payoneer. I never had any problems with Payoneer. What a great company! Thanks, Payoneer.
Had a great experience with the customer support! He was responsive and willing to help! Thank you Payoneer!
Sasa was very good and polite. Every care agent should learn from Sasa how to handle and how to help customers with sincerity. Good luck for Sasa
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members