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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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When it comes to using Payoneer, it is much easier to use than PayPal. PayPal has had so many security issues that you breath wrong in front of your PC or phone, PayPal will block your account and ask you to jump through all of these hoops just to get your money released. I've never had that problem with Payoneer.
The representative who assisted me was very knowledgeable, professional and resolved my issue immediately
Payoneer is the only company that was able to send me the money when and how I needed it. While they say they will do the transfers within 3 days, I usually get it within 24 hours. I've had one issue where it took over a week, but they fixed it quickly once I contacted customer support. I guess I could have contacted them earlier instead of waiting a week, so that was on me. The only downside is that its impossible for individual clients to send me money, only bigger companies.
Payoneer Customer care is during a good job. Every thing were on time. They were very professional.
I Have been with Payoneer for over 3 years and every time that i call they are always on top of things, They get my problem solved to satisfy my needs during the call..
Great and professional support and i am satisfied and will recommend.
In addition to that my issue was resolved in just few minutes.
10 Stars They provide the perfect payment methods. Your choice either direct deposit or payment card.
It has been a great experiencew since the begining when I first got paid in my global account. Payoneer offers a service that exceeds standards. The only weak leg of the table is the customer service due to the long wait we spend everytime we want to get something done. Youy guys have grown and need more people in order to improve a bit your customer service. Other than that Payoneer is OK
I screwed up out of my very own mistake, and they jumped to help. This is a very comfortable feeling: you are not alone, even if you are not perfect... Great!
When it comes to customer service, they're so much better than paypal. My issue was resolved within seconds, if I had a similar issue while using paypal, it probably would've taken days or even weeks to fix
I'm new to this payment mode and I asked more questions regarding receiving my payments and card. Payoneer provided me with best options as well as I experienced a superb service.
Best service. I completed registration in 10 minutes, and it was really easy to complete. When I needed help Payoneer live chat personnel was really kind ant patiently listen to me and my problems and did everything in their power to assist me with my problem.
Its very convenient to have Payoneer, its very useful in business, traveling and shopping. I haven't regretted so far! As a traveler and digital nomad i am very satisfied. Sending and receiving money is easy and there is a master card. Customer support is polite and very fast in resolving if there is any worries or issues. A five star from me!
I had a couple of queries that were certainly not common, and it was dealt with an extremely good and professional manner, something that obviously called my attention and offers another good reason to warmly recommend Payoneer to anyone, and thanks Gami for her customer care.
I am a Freelancer. I worked many freelancing marketplace. Some time I face some problem in my account. Always I contact payoneer support to solved my problem. Every time customer support help me too much to solve my all problem. So, I love payoneer and also payoneer support team.
Payoneer es una excelente oportunidad, para quienes no puede dirigirse a otros países y aperturar cuentas bancarias. Me gusta mucho tener una tarjeta payoner, porque se que el día que viaje a otro país estaré respaldada por payoneer a la hora de realizar un pago.
Using Payoneer for many years, I can say, mostly all is ok, and small problems that appears time to time usually solving with one long conversation with tech support.
I highly recommend Payoneer if you are freelancer and you work remotely for one or multiple clients.
I'm glad I placed the call to the customer support. The operator was polite, friendly, easy to speak with, and professional. I feel confident that my complaint will be resolved in no time. Thanks for the assistance. Great job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members