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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service and positive attitude, happy about the service, I will recommend anyone to get payoneer
My card is late and they give me the right info and joke communicate real not like salesman. The problem is in my postal office not in you system. I hope it will be great experience with this card.
Live call support, no wait time are what makes me stay here! Payonner offer a master card and have no limitations as to how much someone can transact. Financial freedom is what I also like about the platform.
I am very happy with their service. I want to say everyone to use payoneer as their primary financial account.
Thanks
Payoneer's customer service agent Sophia who attended to me today was very professional, polite and kind. The other ones I have spoken to before now did well too.
I received help in few seconds. I had a little problem to get my new card online but with the chat in few second, it was solved.
Great service for everyone. If you have long business or short business, it is better in both situation. They have good experience for us. They provide best services to us.
A++ Would recommend! I'm highly satisfied with the service! They solved my issue with love and respect!
The Gentleman I spoke to was very professional courteous understanding helpful and he even gave me follow up information. Which made me feel very confident with the security of my Payoneer account. I really also liked his accent I believe to being Frenchmen that too gave me an international feeling of confidence.
As i am working freelancer payoneer is the best way to get money from site like Fiverr, also its very good and fast secure service, also i like the bank transfer future, its help most freelancer to get their hard working money to bank no issue, like me, i recommend payoneer to anyone
Best customer service I have ever received. Staff is very progression caring and understanding. Staff answered all my questions very promptly. When i felt a bit disappointed without me having to say anything, she got up and personally handled my query. That's service you can never pay for. Sad thing is I didn't ask her to spell her name. But she know who she is. Thank you for everything.
Awesome service, love everything about it. Low fees, great customer's support. Much better than paypal or any other service I have used.
Sasa knew how to help, she was polite and her response were quick. I really impressed with her assistance. I wanted to chat to her for longer, lol.
World biggest banking. And helpful customer care. Its need little more improvement about approving method asap.
I had a serious problem and after accessing the chat service, I was quickly answered, and my problem was solved. I am very pleased with Payonner's service.
This was Great, my client sent me payment but was not appeared on dashboard, Payoneer Customer Support person checked quickly and updated about the status.
Polite and professional service that helped resolve my concern. I am totally satisfied with the assistance provided to me
It is a very good experience here. I like this site it gives me joy each time i open it... i dont stress myself anymore i stay at my house get paid and make a withdraw anytime i chose. It is the best of all
When it comes to using Payoneer, it is much easier to use than PayPal. PayPal has had so many security issues that you breath wrong in front of your PC or phone, PayPal will block your account and ask you to jump through all of these hoops just to get your money released. I've never had that problem with Payoneer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members