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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Kenya
1 review
0 helpful votes
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Excellent
June 7, 2018

So polite and accurate in the responses. I can give a 7/5 if I had that option. I was served by Alex and he was so professional. All kudos to him.

Date of experience: June 4, 2018
Albania
1 review
0 helpful votes
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Helpful support!
June 7, 2018

Very helpful support and sociable! Thank you very mutch that you have provide such a good supports!

Date of experience: June 4, 2018
Serbia
1 review
0 helpful votes
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Excellent service!
June 7, 2018

Easy communication with very helpful staff.
My problem was sold very briefly thru live chat.
For every recommendation.

Date of experience: June 4, 2018
Bangladesh
1 review
0 helpful votes
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Nice one!
June 7, 2018

Nice Payment method ever I use for myself. For getting global payment I am using it since 2014 to stil now.

Date of experience: June 4, 2018
Bangladesh
1 review
0 helpful votes
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Awesome support
June 7, 2018

They answered me all of my questions. I am very happy with their customer support. Thank you, Payoneer.

Date of experience: June 4, 2018
Egypt
1 review
0 helpful votes
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It was great all my questions were answered in a timely manner and agent was polite and professional and he helped me alot.

Date of experience: June 4, 2018
Pakistan
1 review
0 helpful votes
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Love your payoneer support
June 7, 2018

The lady whom with i talked was very polite and i asked a lot of question and she replied very politely. If i have a chance to give tip I must do, thank you miss and payoneer.

Date of experience: June 4, 2018
Jamaica
1 review
0 helpful votes
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Clear precise and very helpful
June 7, 2018

They always understand and work diligently to help with all issues. I am always able to get help whether through email live chat or by phone..

Date of experience: June 4, 2018
Sri Lanka
1 review
0 helpful votes
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Such a wonderful service
June 7, 2018

Very helpful and great service for customers. I've got a good experience with the service and they finish all my issues in one chat. One of the best service ever

Date of experience: June 4, 2018
Germany
1 review
0 helpful votes
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The best of the best!
June 7, 2018

Even if chatting is like the phone companies, when an agent takes over you, it's all about seconds.
They are very professional and know what they have to do!
Congratulations!

Date of experience: June 4, 2018
Bangladesh
1 review
0 helpful votes
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I'm very happy to meet you
June 6, 2018

Above all I got a good service, I got answers to my questions. Thanks again for your service... The question is very simple and Provides beautiful solutions.

Date of experience: June 4, 2018
Canada
1 review
0 helpful votes
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Great. Thanks
June 6, 2018

My experience was great. Thanks so much for your help and professional reply. I appreciate it and would recommend it.

Date of experience: June 4, 2018
Sweden
1 review
0 helpful votes
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Too long before I get the money
June 6, 2018

I think you keep my money too long a time from my customer has paid the first payment of two. It could bee over a year before I receive them sometimes.

Date of experience: June 4, 2018
Suriname
1 review
0 helpful votes
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Hypocritical
June 6, 2018

Payoneer doesn't allow receiving funds for esoteric based services, yet does business with companies that do.

Date of experience: June 4, 2018
Romania
2 reviews
0 helpful votes
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5 star support - Thank you!
June 6, 2018

I`m always picky on how support chats treat my issues. I received a very professional and polite response to all my queries. Thanks guys for your great service.

Date of experience: June 4, 2018
Ghana
1 review
0 helpful votes
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Best CS ive had. Far better than the top social media company, and the $5 freelance site. I love these guys.

Date of experience: June 4, 2018
Ukraine
1 review
0 helpful votes
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Gues, please, do not procrastinate my payment by your Merchant Application Form!

Let me know when I'll receive my money from your system.

Here my answers, and let me know if you need any more information?

My best,
Ihor Reznik

Date of experience: June 4, 2018
Pakistan
1 review
0 helpful votes
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Fabulous
June 6, 2018

Payoneer is helping me every time. Always helps me in emergency and worrying situations. Payoneer is providing me opportunity to transfer money across the world.

Date of experience: June 4, 2018
Kenya
1 review
0 helpful votes
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Customer Service
June 6, 2018

Excellent customer care! My problem was solved promptly and the support was friendly. Thank you payoneer

Date of experience: June 4, 2018
India
1 review
0 helpful votes
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Best service
June 6, 2018

Better than any other money Transfer and receiving services in the market. It pays you the exact conversion rates from dollar to inr

Date of experience: June 4, 2018