On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have so many issues like reverse transaction and payoneer support really help me a lot to resolve these issues.
I have been using payoneer for couple of years. Their services is excellent and they are very co-operative.
It was execellent experience, Bry, the customer assistant helped me to solve my problems and query nicely, I am pretty satisfied. :)
Was very easy & a positive experience. Customer service was very polite and straight to the point. My replacement card was finished in just a few minutes on the phone
Great communication. I actually love the customer support. It was really great and i appreciate the help that i got from payoneer
I needed information regarding the status of my account. Max assisted me with my inquiries in reference to my account.
It was great service. I talk to Marva. Quick and professionally.
I am very pleased with this service
Greetings, Vladimir
Happy to have communicatedvwith a humble, professional Agent. This encourages a person to always be in contact with service champions
Have been using Payoneer for a long time and would love to continue growing along side with it. Hope they add more services for better experience in the future as well.
Alexander did a splendid job, he was on point and pleasant and patient he is very customer friendly. He made sure to ask if I needed anything before I go and my reason for calling was handled in a very prompt manner! Go Alexander
Are programmers working on projects in the field of blockchain and crypto-currency not entitled to receive money for work? Is this called democracy?
Very fast service for receiving money from any clients. Especially helpful for freelancers around the globe.
Awesome answered all questions and knew what my problem was right away and got right to the point of my problem
I enjoy using payoneer each single day. Very effective so far. I can recommend it to friends anytime anywhere
My balance was not showing in my account! Becca asked me to login with another device to check that my browser was the problem. When I checked with my mobile phone I could see my balance. Becca suggested that clearing my cookies and the problem would be resolved. Yes it was:-D
Fluently and nicely support, al the question that I haved been answered so i dont have more to say have a nice day payoneer team
Payoneer's customer service is great. The workers are strongly trained and I would highly recommend them
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members