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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Strong support and wow customer service, was very supportive, would recormend the service to others.
Best service. Thanks for the assits. I hope that my problem will be solve as soon as possible. Thanks a lot
I can confidently say that Payoneer has the best services. It is even more effective through an active customer care policy and operations.
Payoneer is The perfect service. Great service and great custommer support. Everything is done in most professional way, just as desired and expected. I use it for years without a single issue! Good work!
I have received funds in my account but it won't let me send payments to other users because I have to receive more funds. Such a stupid system. Every time I receive payment they deduct 1 percent. What the heck. Maybe a fix fee but no 1 percent. You withdraw they will deduct then they will not provide decent currency conversion fee. All in all its a good concept that we can receive payment in us dollars and withdraw in a bank but too much charges.
Very good experience fast service every time i got good services from payoneer. Customer care services is so good.
I have been using Payonner for the last couple years and only have good things to say. Payments are received fast and with the card provided I can withdraw from just about any ATM. Great support too.
Have been using payoneer for 9 years now and so far - zero issues to whatsoever. Everything is working good and new features are introduced every so few. Thank you!
Honestly, I am impressed with Stephanie (Customer Care service provider). The service was exemplary good. Highly recommendable.
As a freelancer, Payoneer's services are absolutely vital for my existence. The service is excellent. The support is quick. I'm impressed.
Great service and very professional. I am very satisfied. I would likely to recommend them to others.
Terrible experience in changing new password and update new address, and I was blocked for weeks, and no chance to reorder the new card within time, I need to spend money with my old card
Payoneer has helped change my life. Without it it'd be difficult to earn a living as i currently do. Plus having access to my funds anywhere i go is a very big plus.
Bry was very cooperative with outstanding patience!
I definitely recommend you to check out their service!
Customer Service is the best! Mica helped me very well and so do others! Payoneer is a great bank and I feel Everyone should be with them!
It would be nice from Payoneer to support features like Paypass or Apple Pay. Besides that service is great fees are manageable but implementation of Paypass would be of great help.
I am waiting for 15 mins then I got connected to customer care officer Josh. He is very supportive and friendly. He gives me every answer what I want to know.
I have really good experience with Payoneer, using it from last 2 years. So never had any issue with payments and online support is awesome but its not 24/7. Need improvement in this scenario.
I do appreciate everything with Payoneer, I can receive payments from everywhere onto my payoneer card. Payoneer is very good.
Keep up the good work, i had some problems with my payment. I was helped both by Call C and live chat. Also i had to wait for email response longer than expected but in the end all worked out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members