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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Prompt, polite, courteous and professional support for its members. I need to resolve fiverr issue that i had with payoneer and the customer support was prompt in getting the help done
Like always, Payoneer has a wonderful support staff.
They are professional and dedicated.
Thank you so much.
I had a payment problem and didnt know what to do... I contacted customer service, thinking Id be on the phone all day just waiting, but they answered quick and gave me the information I needed.
I've been using Payoneer for more than 4 years now, and I don't have one single complaint. They're the best
I just applied for the second EUR card from payoneer. Much better service than Stripe or PayPal. I wish more people used it
I'm using Payoneer services for years so far, and I could only say that they are as far best. Better than other payment options with Master Card such as FirstChoice, Paxum, Skrill, etc. I would recommend it to everyone.
I had never met an online service help like I met today. They help me very faster than any other. I am so thankful.
My experience was second to no other customer service i have ever dealt with, she was very professional and helped answer my questions in a timely manner
The customer service is perfect and really helpful, i used this website twice for my taxres refund and i recomand it
Payoneer is good as it has low cost of commission at the time of receiving payment but, we can not send payment like paypal. Paypal charge is high on receiving payment but, no fee at the time of send. Payoneer should also update to be best.
Its great platform as payoneer it helping to the business or entrepreneur connect financially globally. Working for the companies and getting payment easily through this network and while you are traveling or shopping online or market places wherever its great way to spent and receive amount as per your wishes currency.
Wish for better and greater service ever in coming future world.
I like that the way they helped me. My card was blocked the reactivated it and approved the identity to get my payments.
Good experience. Nice talk. Very cooperative. I would love to recommend payoneer live chat. It is really helpful
I strongly said that just its so so soo good and their service are always fast. Thanks for helping me!
Yes overall service is satisfactory but reply to email is not as quick as it should be. My first experience with live chat has been satisfactory but i could not get detailed reply to my query instead officer told me that she would send me term and conditions to follow
Priority must be given to resolve issues that affect clients money no sense of urgency or care or concern is shown. People plan and budget accordingly and if no feedback is given about what happened and what will be done after 96 hours it's not acceptable these days with the technology available. Payoneer must transform to be a global service provider and not only American service provider. American working hours are not the only working hours in a global environment.
I talked to a lady Payoneer customer agent, she was very helpful. It was amazing and excellent support
Excellence customer service receive from the company. I will reconnect with. Great service and customer service receive always positive attitude towards the customer service. Thanks for the feed back on all your success in the area of Los Angeles and New York
Thank you so much! He has been so helpful. This review requirement is too long. 100 characters must be reduced because we contact customer support via chat to get quick solutions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members